Customer Relations Coordinator @ Athienitis FIFE AVE

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Experiences

first point of contact as the face of the employer and interacting with customers of all professional levels
liaising with the public relations team in carrying out promotional activities
providing assistance and information to customers
responsible for answering all incoming calls.
routing calls to their proper recipient, taking and relaying messages as needed
overseeing the distribution of incoming and outgoing mail.
drafting correspondence, preparing financial spreadsheets and creating presentations
resolving customer issues and escalating complaints to management as appropriate