Experience — Clifford Matongo

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Experiences

Researching new markets, trends, customers, and partnerships
Building and maintaining relationships with clients and suppliers
Pitching products and services: Contacting potential clients to establish business relationships
Identifying new target markets or product/service offerings
Creating proposals or presentations for clients or partners
Making sales projections and forecasting revenue

Company Description

E-commerce

Company website

http://www.mindroidzim.com

overseeing the company's marketing campaigns both internally and externally and communicating the organization's marketing message
Creating and developing and pitching new innovative ways to communicate the company message to their existing customers.
Maintaining good working relationships with new contacts
Following up new business opportunities and setting up meetings
Overseeing and managing the production of events inventory
Quality assurance of products and service delivery to clients

Company website

http://www.clicknpay.africa

first point of contact as the face of the employer and interacting with customers of all professional levels
liaising with the public relations team in carrying out promotional activities
providing assistance and information to customers
responsible for answering all incoming calls.
routing calls to their proper recipient, taking and relaying messages as needed
overseeing the distribution of incoming and outgoing mail.
drafting correspondence, preparing financial spreadsheets and creating presentations
resolving customer issues and escalating complaints to management as appropriate

Provision of information to tourists on destinations in Zimbabwe
Carrying out surveys on trends affecting the country's tourism performance
Coordinating the Sanganai Travel and Tourism Expo
Updating the country's tourism inventory database
Compiling the nation's statics on bed occupancy and room rates in every region
Part of the team that initiated Green Tourism Awards
Part of team that trained hotel staff at Rainbow Towers Hotel for the 2015 SADC Extra ordinary summit
Drafting and compiling power point presentations for training programs
Inspecting and grading tourism facilities around the country
Responding and attending to regional offices’ inquiries and queries
Gathering information on market intelligence

Clifford Matongo