Business Development
Click 'n Pay
Since February 2017
- overseeing the company's marketing campaigns both internally and externally and communicating the organization's marketing message
- Creating and developing and pitching new innovative ways to communicate the company message to their existing customers.
- Maintaining good working relationships with new contacts
- Following up new business opportunities and setting up meetings
- Overseeing and managing the production of events inventory
- Quality assurance of products and service delivery to clients
Company website
Customer Relations Coordinator
Athienitis FIFE AVE
February 2017
to August 2017
Part-time
Harare
Zimbabwe
- first point of contact as the face of the employer and interacting with customers of all professional levels
- liaising with the public relations team in carrying out promotional activities
- providing assistance and information to customers
- responsible for answering all incoming calls.
- routing calls to their proper recipient, taking and relaying messages as needed
- overseeing the distribution of incoming and outgoing mail.
- drafting correspondence, preparing financial spreadsheets and creating presentations
- resolving customer issues and escalating complaints to management as appropriate
Events Coordinator
Proticket
July 2016
to December 2016
Part-time
Harare
Zimbabwe
- pitching and lobbying for events
- coming up with events management strategy
- assessment on the success of hosted events
- marketing the events company services
- coordinating of activities for an event to achieve objectives
- preparing events risk management strategy
- adhering to enviromental friendly guidelines in events preparation
- Setting, communicating and maintaining timelines and priorities on every project
- Delivering events on time, within budget, that meet (and hopefully exceed)expectations.
- Development, production and delivery of projects from proposal right up to delivery
- Managing operational and administrative functions to ensure specific projects are delivered efficiently
- Ensuring excellent customer service and quality delivery
- Being responsible for all project budgets from start to finish.
Marketing Executive
Zimbabwe Tourism Authority
August 2014
to June 2015
Internship
Harare
Zimbabwe
- Provision of information to tourists on destinations in Zimbabwe
- Carrying out surveys on trends affecting the country's tourism performance
- Coordinating the Sanganai Travel and Tourism Expo
- Updating the country's tourism inventory database
- Compiling the nation's statics on bed occupancy and room rates in every region
- Part of the team that initiated Green Tourism Awards
- Part of team that trained hotel staff at Rainbow Towers Hotel for the 2015 SADC Extra ordinary summit
- Drafting and compiling power point presentations for training programs
- Inspecting and grading tourism facilities around the country
- Responding and attending to regional offices’ inquiries and queries
- Gathering information on market intelligence
