Business Development Executive
MindroidZim
Since January 2020
- Researching new markets, trends, customers, and partnerships
- Building and maintaining relationships with clients and suppliers
- Pitching products and services: Contacting potential clients to establish business relationships
- Identifying new target markets or product/service offerings
- Creating proposals or presentations for clients or partners
- Making sales projections and forecasting revenue
Business Development
Click 'n Pay
February 2017
to August 2019
- overseeing the company's marketing campaigns both internally and externally and communicating the organization's marketing message
- Creating and developing and pitching new innovative ways to communicate the company message to their existing customers.
- Maintaining good working relationships with new contacts
- Following up new business opportunities and setting up meetings
- Overseeing and managing the production of events inventory
- Quality assurance of products and service delivery to clients
Customer Relations Coordinator
Athienitis FIFE AVE
February 2017
to August 2017
Part-time
Harare
Zimbabwe
- first point of contact as the face of the employer and interacting with customers of all professional levels
- liaising with the public relations team in carrying out promotional activities
- providing assistance and information to customers
- responsible for answering all incoming calls.
- routing calls to their proper recipient, taking and relaying messages as needed
- overseeing the distribution of incoming and outgoing mail.
- drafting correspondence, preparing financial spreadsheets and creating presentations
- resolving customer issues and escalating complaints to management as appropriate
Marketing Executive
Zimbabwe Tourism Authority
August 2014
to June 2015
Internship
Harare
Zimbabwe
- Provision of information to tourists on destinations in Zimbabwe
- Carrying out surveys on trends affecting the country's tourism performance
- Coordinating the Sanganai Travel and Tourism Expo
- Updating the country's tourism inventory database
- Compiling the nation's statics on bed occupancy and room rates in every region
- Part of the team that initiated Green Tourism Awards
- Part of team that trained hotel staff at Rainbow Towers Hotel for the 2015 SADC Extra ordinary summit
- Drafting and compiling power point presentations for training programs
- Inspecting and grading tourism facilities around the country
- Responding and attending to regional offices’ inquiries and queries
- Gathering information on market intelligence
- Event Planning
- Event Management
- Destination Management
- Travel Logistics
- Tourism Planning
- Reservations and Ticketing Systems
- Services Marketing
- Sustainable Recreation and Enviromental Management
- Recreational Tourism
- Marketing Management
- Active listener
- Time Management
- Adaptability
- Flexibility
- Teamwork
