Clifford Matongo

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Experiences

overseeing the company's marketing campaigns both internally and externally and communicating the organization's marketing message
Creating and developing and pitching new innovative ways to communicate the company message to their existing customers.
Maintaining good working relationships with new contacts
Following up new business opportunities and setting up meetings
Overseeing and managing the production of events inventory
Quality assurance of products and service delivery to clients

Learn more

first point of contact as the face of the employer and interacting with customers of all professional levels
liaising with the public relations team in carrying out promotional activities
providing assistance and information to customers
responsible for answering all incoming calls.
routing calls to their proper recipient, taking and relaying messages as needed
overseeing the distribution of incoming and outgoing mail.
drafting correspondence, preparing financial spreadsheets and creating presentations
resolving customer issues and escalating complaints to management as appropriate

pitching and lobbying for events
coming up with events management strategy
assessment on the success of hosted events
marketing the events company services
coordinating of activities for an event to achieve objectives
preparing events risk management strategy
adhering to enviromental friendly guidelines in events preparation
Setting, communicating and maintaining timelines and priorities on every project
Delivering events on time, within budget, that meet (and hopefully exceed)expectations.
Development, production and delivery of projects from proposal right up to delivery
Managing operational and administrative functions to ensure specific projects are delivered efficiently
Ensuring excellent customer service and quality delivery
Being responsible for all project budgets from start to finish.

Provision of information to tourists on destinations in Zimbabwe
Carrying out surveys on trends affecting the country's tourism performance
Coordinating the Sanganai Travel and Tourism Expo
Updating the country's tourism inventory database
Compiling the nation's statics on bed occupancy and room rates in every region
Part of the team that initiated Green Tourism Awards
Part of team that trained hotel staff at Rainbow Towers Hotel for the 2015 SADC Extra ordinary summit
Drafting and compiling power point presentations for training programs
Inspecting and grading tourism facilities around the country
Responding and attending to regional offices’ inquiries and queries
Gathering information on market intelligence

Education

Skills

panelist at Zimbabwe Farmers Union Busines Development Round Table Discussions for young farmers
liasioning with youths on issues to do with value chain and addition
presentations on market expectations and products standards at agricultural forums
touring of project sites of young farmers and sharing ideas on how to improve produce quality

Resume