Devised the strategy and positioned the Academy as a strategic partner (governance, processes, communication ...)
Identified training needs for clients and rebuilt the training plan for internal deployment teams.
Designed new training courses: scoping and content/learning paths creation
Designed methods and standards for deployment teams: deployment kits
Advised the customers on Learning Design, Learner Marketing, and Learning Strategy
Led Academy face-to-face training sessions to upskill clients and partners on CrossKnowledge tools and methodology
Collected and shared digital learning best practices (Knowledge Management)
Set up Academy dashboard to measure the client empowerment and satisfaction
Detailed Description
Specific support for Thalès, Orange, SNCF or Valeo.
Renewal of the Academy training offer: rebuilding of the 17 training courses and creation of 2 new ones.
Alignment of KPI and reporting practices for internal people:
reuse of the support "How to manage your objectives and optimize your extractions?" by all PM.
creation of new scoping note, which has become standard for project managers.
Creation of the processes and methods for the new products (P2P, Teamshift...)
Company Description
With more than 12 million users in 130 countries, CrossKnowledge is one of the world’s leading distance learning providers. CrossKnowledge solutions apply to companies and organizations of all sizes, successfully helping them execute their strategies, measurably developing competencies for each of their employees. They are built using world renowned content, social and mobile technology training expertise integrating the latest in educational research, and more than 17 years of experience and best practices for deployment. Since 2014, CrossKnowledge is part of the Wiley group.
Reorganized the initial training course of A2P General Agents: regulatory scoping of the project, project committees, steering committees, change management and creation of training materials
Company Description
AXA Prévoyance & Patrimoine is a network of independent in France and in full expansion. Created in 1957, it is now more than 1000 General Agents specializing in personal insurance, present throughout France.
