Your browser is outdated!

To ensure you have the best experience and security possible, update your browser. Update now

×

Citlalli Rios

CRM Expert

Citlalli Rios
41 years old
Mexico City Area Mexico
Professional Status
Employed
Available
About Me
I started my professional experience working as an english teacher for a small private school.
Then I joined DESC Group as an ANIQ Trainee, performing mainly documentation analysis and preparing reports and charts for the automotive division.
Later, I performed Inside Sales functions, primary quotation process and customer service and consulting, as well as Sales Force support on general activities and interaction with operational areas.
Later on, I was assistant to VP Sales & Mkt where I organized internal/external events for Sales team, Top Customers nationwide and C-level company staff from other countries.
After this, I was the Marketing Manager for the second biggest logistics forwarder with the responsibility to update and enhance the internet, intranet, all print and electronic materials, Logistcs Summit & Expo yearly sponsorship and all sorts of events planning and execution.
I was later also in charge of Commercial Intelligence Center, where we aimed at gaining a better understanding of our target markets, and define better strategies for keeping our current customer portfolio and profits.
Then I entered UTi supporting Sales Director with the alignment of the KPIs and the monitoring of the team's performance and correct and transparent results' reporting, combined with Inside Sales functions.
Now I am in charge of the Sales Administration and monitoring for a national Sales Team, also for a Logistics company with a very recent challenge of migrating the CRM data from a legacy local system to the global corporate CRM.
I feel totally comfortable when working with high level executives, respond very assertive under high pressure or tight deadlines. I can sustain business conversations in English and enjoy analytical and challenging tasks.

Specialties: CRM, Commercial Research, Market Intelligence, Business Strategy, Innovation, Sales Targets definition, Sales Performance, Oracle CRM On Demand, Sugar, QlikView
Resume created on DoYouBuzz

High School

Preparatoria La Salle del Pedregal

September 1998 to June 2001