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Christopher Wenzel

“Action is the foundational key to all success.”

Christopher Wenzel
Kissimmee (34741) United States (Florida)
Professional Status
Employed
Open to opportunities
About Me
My work output reflects a superior level of motivation, efficiency, and incisive ability to meet objectives. I have the proven ability to troubleshoot and demonstrate a high degree of initiative and judgement. I asses the needs of clients and employers and implement change as needed. Exceptional trainer and mentor with skills to motivate peak individual performance from team members while driving sustained forward growth momentum. My goal is to obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.
Resume created on DoYouBuzz
  • Processe all reservation requests, changes, and cancellations received by phone, fax, or e-mail
  • Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate
  • Precisely input all group room blocks in a timely manner.
  • Build online reservation web links for all groups using Passkey.
  • Manage all group reservations, changes, cancellations, VIPs and all concessions.
  • Proactively monitor all cutoff dates confirming all room blocks are released in a timely manner to maximize revenue.
  • Set up group billing specifically per the clients billing instructions.
  • Regularly communicate with clients and Event Managers to inform them of their status/attrition/pick up/etc.
  • Contracted vendors for food and supplies
  • Placed orders and completed inventory weekly
  • Trained new employees
  • Created drink and food menu
  • Open and close cafe
  • Operate POS system and close register at the end of the shift
  • Daily inventory and stocking of supplies
  • Prepare food before opening
  • Checked guests in and out of the hotel
  • Processes all reservation requests, changes, and cancellations received by phone, fax, or e-mail
  • Met and exceeded the expectations of all guest staying within the hotel
  • Identifies guest reservation needs, determines appropriate room type, and verifies availability of room type and rate
  • Cross-trained in housekeeping as Houseperson. Also worked as Rooms Inspector and Assistant Housekeeping Supervisor
  • Developed relationships with construction managers, architects, engineers, and miscellaneous construction consultants in order to obtain advance notice of construction projects in conception and planning phases, and updates on projects being followed.
  • Analyzed information provided from public offices of zoning notices, site plan approvals, newspaper articles, etc. for potential construction projects being considered.
  • Gathered and verified value-added project information including, but not limited to, project statuses, projects’ physical locations, cost estimates, plan procurement information, design professionals involved in the project, potential bidders, and contact names and telephone information.
  • Obtained bidders/plan holders lists for projects in order to report on those general contractors and subcontractors interested in or potentially bidding the project.
  • Assisted customers with inquiries regarding their account
  • Worked sales - contacted potential eligible customers to secure account
  • Placed orders to medication and diabetes testing supplies
  • Trained new employees
  • AMT RPT Certification
  • CPR Certification
  • AED Certification
  • First Aid Certification
  • Basic Health Care Worker Certification
  • Employee of the Month, December 2016, Embassy Suites Lake Buena Vista South
  • Employee of the Year, 2009, Residence Inn by Marriott