Experienced Software Engineer in ITSM and PPM area. I had been deeply exposed to all aspects of software life-cycle from presales activities to product design, QA, beta validation, and debugging, as well as follow-up our key customers in EMEA. I am currently looking for a new customer facing position
Launch new version of CA Service Management 17.x Influence customers to migrate to latest version (webex, on-site visit, health check…). Increaseand protectrenewal revenue as well as selling companion products and additional seats. Migration SAP Business Objects to Tibco Jaspersoftfor CA PROJECT PORTFOLIO MANAGEMENT(Clarity) Customers (SaaS and On-Premise customers)..
As an ITSM worldwide SWAT resource I had to manage CA Cloud Service Management, an ITSM SaaS based product (Sales Enablement, presentation, demonstration, POC, RFP, beta validation, team work with Product Management and Development)
