Experienced IT executive providing technology & organization to improve quality & agility of IT systems, Chaos Engineering fan & having fun along the way
How may we maintain the performance of our system by evolving it several times a day without loosing in stability ?Our goal is to build #OperationnalExcellence for all OUI.sncf allowing us to change perspective :- from Quality of Service (QoS) to Quality of Experience (QoE)- from Exploitability of our systems to their Dependability To achieve this goal, our missions cover:- Operational Excellence program by continous improvement (DMAIC): reduce impact during incident, reduce time to resolve critical defects, support the development of DevOps practices, optimize test strategies , - Operational reporting for QoS and QoE,- Support feature teams on local quality,- Transversal events coordination d’événement transverse : sales opening, OUI.sncf rebranding, datacenter relocation, …- Speed and performance program leader,- 2020 no more manual program leader : 0 manual connections, 0 truck factor Ops, 0 nightly operation, 0 oversized infrastructure, 0 code stock, 0 impact on business during incident,- Chaos Engineering program leader.
june 2009 - dec 2010 : Responsable Service Qualificationdec 2010 - mars 2011 : Responsable Service Qualification, Méthodologie & Processusmars 2011 - may 2014 : Responsable Département Qualitéjune 2014 - today : Responsable Département Production & Qualité du S.I. Managing Operations & Quality Assurance Team : test team, automation team, agile, devops and release management coaches, infrastructure project team, delivery team and operations.- Products : eCommerce Portal and back-office tools- Team : 80 people- Environment: Mainly Microsoft with some java/Oracle- Tool : - Software Factory : TFS 2013- Test tool : Microsoft Test Lab Manager from Visual Studio - KM : SharePoint, xWiki
