Christophe Radovcic
IT infra / application support Manager - VP
Montreal Canada (Québec)
Employed
Available
I am a versatile IT specialist, with solid technical skills, good leadership and strong commitment.
I am able to face a wide range of stakeholders, from infra or development teams to end-users.
I have great interests in new technologies and always need to confront myself with new ways of thinking.
I am able to face a wide range of stakeholders, from infra or development teams to end-users.
I have great interests in new technologies and always need to confront myself with new ways of thinking.
IT Manager - Infrastructure Service, Vice President
Société Générale MSC
Since 2016
Montréal
Canada - Québec
- Lead a team of 7 people managing Middleware components (web container, file transfer, messaging)
- Lead a team of 8 database administrators (DBAs), supporting MSSQL, Oracle, Sybase and BigData/NoSQL technologies
- Team and individual objectives settings and follow-up
- Legacy management, patching, and security risk remediations
- Coordinate WW infra operations (infra week-end, Disaster Recovery, infra migration ..)
- Worked on the convergence between SG and NewEdge middleware & DBA teams
- Help build the BigData (supporting Cassadra, Hadoop, Gemfire) worldwide team in coordination with the Asian and European teams
- On-boarded new technology in Montréal (TibcoBW), and managed the technical upgrade of the platform (from v5.6 to v5.9)
Functional and Technical Application Support Leader, VP
Société Générale MSC
February 2014
to December 2015
Montréal
Canada - Québec
- Managed a team of 8 people in Montreal and 1 resource in NY
- Provided level 2 functional and technical support on Risk, Referential & Finance in-house developed applications for PNL and Risk (VAR) calculations on the Equity perimeter
- Problem, Incident, and Crisis management
- Part of the change and release management
- Skills Matrix follow-up
- Managed the technical training of the resources
- Acted as a CRM on the perimeter
- Implemented the fusion and rationalization of the support functions by merging the technical team with the functional team which lead to a reduction of the budget by 100K CAD
- Ensured the break of silos between the "client-oriented" and the "system-oriented" resources
- Lead the technical upgrade of the NY pricing grid (ROI: 23K$ net saving per month)
Technical leader and Team Manager
Société Générale MSC
November 2010
to February 2014
Montréal
Canada - Québec
- Technical leader and team manager of 9 people in charge of the technical level 2 support
- Problem, Incident and Crisis management
- Part of the change and release management
- Delivery of projects impacting the application scope: datacenter relocation, and legacy management
- Pre-production activities on global in-house applications: environment management, packaging, rollout and release coordination
- Trained new joiners
- Ensured the coverage of the support
- Follow The Sun : Setup of a resilience between the 3 main places of SGCIB IT : Amer, Asia, Europe on the global applications perimeter
- Managed the offshoring of Paris activities to Montréal to get resiliency on the global setup
- Extended the team scope to support also global integration/deployment function (ensure FTS on pre-production side)
Senior Technical Application Support on Equity Derivatives
Société Générale
July 2006
to August 2010
Paris
France
- Senior Technical support (level 2/3) on Front to Middle systems, deals referential, pricing (PNL/Risk), and market data referential.
- Analyzed and secured the business chain process by implementing and the following-up of technical indicators on a weekly basis
- Anticipations and permanent supervision: updated and reviewed of the Standard Operating Procedures (SOPs), and performed impact analysis in case of technical evolution or new functionalities
- Post operation roll-out (following release, infra operation, …) and implementation the Disaster Recovery Plan.
- Management of integration environment, testing, and deployment
- Technical environment:
Linux, Sybase and Oracle, Tibco RDV, Java, shell scripting and PHP - Developed the monitoring suites used in 50% of the applications supported by the team (using Tibco Hawk and shell scripting).
- Implemented automatics dashboard showing a wide range of indicators (technical and business) on the core deal referential systems.
Application Support on Biometric System
Sagem
January 2006
to May 2006
- Level 2/3 support in international environment for SAGEM biometric system
- Environment Unix AIX / Oracle 8i
Administrator SAP BC (Basic Component)
Altadis
April 2004
to January 2006
Full-time
Paris
France
- Installation and daily administration of 10+ different SAP systems (R/3, APO, BW)
- Parametrization and configuration of SAP instances (at OS level on HP-UX, Oracle, SAP)
- Backup and restore of Oracle databases (Online and Offline) using NetBackup
- Configuration of communication between SAP system (RFC, saprouter, sapconnect …)
- HP-UX administration oriented to run SAP instances (NFS, users, SSO using kerberos and Active Directory, kernel configuration …)
Analysis and Modelling of IP/Optical Network
Orange
July 2002
to January 2003
Internship
Lannion
France
- Research of technical resiliency in IP/WDM network
- Modelling of the different scenario for a functional and economical comparison
- Development of a tool to size (node, link number, capacity) the IP/WDM network using Visual C++
-
Unix Usage
Solaris, Linux (RedHat), HP-UXGood
-
Windows
Good
-
Sybase
Good
-
Oracle
Notions
-
MSSQL
Notions
-
C/C++
Notions
-
Java
Intermediate
-
Shell scripting
bash, kshAdvanced
-
Perl
Intermediate
-
PHP
Good
-
French
Expert
-
English
Good
Telecom INT diploma (now Telecom South Paris).
Master’s Degree equivalent in Computer Science.
Specialised in network architecture and distributed applications
Master’s Degree equivalent in Computer Science.
Specialised in network architecture and distributed applications
Two-years university degrees in science at Pierre and Marie Curie University