Christophe Payet

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Experiences

Assign the translations and interpretations projects to freelance partners.
Keep the balance between the cost and the price.
Find new freelance translators and interpreters.
Solve issues (mistakes in the translations, delay of delivery, translators unavailable,…)
Ability to deal with unsatisfied customers.
Technical and administrative support to the team.
Business development.
Make quotations for the customers.

Deliver service and support to end-users using and operating automated call distribution phone software.
Trouble shooting, good analytical and problem solving skills.
Rotating shift working (night and day).
Follow and improve standard procedures.
Customer assistance by phone, chat and email in french and in english.
Logical thinker.
Up-to-date technical knowledge.
Good interpersonal and customer care skills.
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
Research required information using available resources.
Identify and escalate priority issues per Client specifications.
Redirect problems to appropriate resource.
Accurately process and record call transactions.
Follow up and make scheduled call backs to customers where necessary.
Stay current with system information, changes and updates.

Property selling, built and off-plan (writing and communication of the ads, presentation of the properties matching the customer’s expectations, management of the negotiation until the notarial deed).
Regular reports of the site meeting to off-plan buyers.
Real estate estimation, negotiation of the selling price and the agency’s fees.
Development of partnership with the local property developers and the other agencies.
New customers prospecting and signature of the sales mandates (phoning, recommendation, call center, business providers).
Business management (General meetings, strategies, accounting,…)

Education

Real estate development, management and transaction.

Property management school (law, economy, negotiation,...)

Sciences and technics of physical activities
-Interrupted to start the property management school-

Sciences and technics of physical activities

Skills

Interests

Reunion Island, France, Spain, Portugal, Croatia, Brazil, New York , Dubaï, Thailand, Greece, Mauritius, Japan, Açores, Madeira

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