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Chris
Murphy
Customer Support, Technical Troubleshooting Warlock and Culinary Professional
Portland (97233) United States (Oregon)
Unemployed
Open to opportunities
Contact me
With my unique experience in Customer Care, Business Management and the Culinary Industry, I can bring a new perspective to customer service, retention and ensure to provide the best experience possible!
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Experiences
Customer Service Representative
McLane Food Service
Since March 2017
Kept in touch with clients to offer additional assistance, CSR surveys and make sure any missing orders where resolved before deadlines.
Processing customer reported claims of damaged or shorted product.
Helped with processing/filing/organization of client-reported driver/team member complaints.
Managing region wide Restaurant Openings and closures (Introduction calls, setting up initial orders, adding client to our CRM systems.)
Managing and reporting all non ship items within Excel and Outlook to internal and external customers
Managing, editing and maintaining open customer orders to ensure delivery.