BDC Associate/ Service Appointment Coordinator @ Mercedes Benz of Austin

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Experiences

Handle all leads according to company policy & procedure
Maximize every incoming sales inquiry with personal and professional communication
Handle Internet sales leads until the customer arrives for appointment at the dealership or buys elsewhere
Monitor and track each lead until the point of sale
Complete and thorough follow-up of each sales opportunity
Respond to all leads and continue appropriate follow-up by phone every time unless directed otherwise by customer
Log all leads according to company procedure

China Knight