Chi Phuong Thi Le
Senior Sales & Marketing Strategy Manager
Sales
Marketing
Business development
Hospitality
Customer Service
32 years old
Driving License
Hanoi Vietnam
Available soon
Available
Passionate about business and customer service. I am always dreaming up new ideas, concept and projects as well as determining new trends in hospitality to improve my vision, skills and achievement.
Take a moment to explore all my skills and achievements in project management, communications, training and business development which i have used in the business world to reach out to the people.
Take a moment to explore all my skills and achievements in project management, communications, training and business development which i have used in the business world to reach out to the people.
Spa Manager
CMG.Asia
February 2017
to January 2018
Full-time
Hanoi
Vietnam
- Handling sales, operation and CRM in order to hit the target and deliver high standard service.
Detailed Description
- Ensuring target and delivering frequent sales training to staff;
- Managing operation budget;
- Creating promotional and public relations campaigns;
- Supervising facility maintenance;
- Ensuring customer satisfaction
Company Description
California Management Group is the outgrowth of years of innovative experiences and a proven track record of business performance across 7 countries in Asia.
In 2007, California Fitness & Yoga became the first and largest international fitness company to open in Vietnam. With a mission of “Making Life Better” California Fitness & Yoga became a dynamic lifestyle center aiming to inspire, entertain and energize the communities it serves.
By providing cutting edge fitness services and products in a dynamic social setting. By uniquely combining world class fitness services with the latest and most popular entertainment trends, CFYC has created a market where none existed before and in the process inspired a wellness movement in Vietnam which has become one of the fastest growing and most successful consumer segments in the country.
In 2007, California Fitness & Yoga became the first and largest international fitness company to open in Vietnam. With a mission of “Making Life Better” California Fitness & Yoga became a dynamic lifestyle center aiming to inspire, entertain and energize the communities it serves.
By providing cutting edge fitness services and products in a dynamic social setting. By uniquely combining world class fitness services with the latest and most popular entertainment trends, CFYC has created a market where none existed before and in the process inspired a wellness movement in Vietnam which has become one of the fastest growing and most successful consumer segments in the country.
Company website
Business Development Specialist
Aviasales/ Jetradar
April 2016
to April 2017
Full-time
Hanoi
Vietnam
- Responsible for structuring, building network and business connections for pre-launching period of Jetradar in Vietnam. (REMOTED)
Company Description
Aviasales started in late 2007 as a travel blog publishing airline sales offers and became a flight metasearch in 2008. In 2010 the whole company (10 people at the time) moved to Phuket, Thailand, and the majority of the company (84 out of 100 staff) currently reside there. The company currently operates in Hong Kong, Thailand, Russia and Australia.
2011 — Aviasales launched a global affiliate program TravelPayouts with 47k+ affiliates, the most beautiful B2B travel affiliate program in the world.
2012 — Aviasales launched a number of regional versions of its web sites under the JetRadar® brand.
2013 — Aviasales launched a hotel metasearch site hotellook.com globally.
2014 — JetRadar and hotellook were seamlessly integrated into TravelPayouts.
Currently 90%+ of the revenue comes from Russia (it’s slowly changing, but Aviasales totally rule there), where Aviasales hold a 55% metasearch market share with almost a USD1 billion generated in gross booking value for airlines and OTAs annually. Recently the mobile apps are installed on every 7th iOS device in Russia.
2011 — Aviasales launched a global affiliate program TravelPayouts with 47k+ affiliates, the most beautiful B2B travel affiliate program in the world.
2012 — Aviasales launched a number of regional versions of its web sites under the JetRadar® brand.
2013 — Aviasales launched a hotel metasearch site hotellook.com globally.
2014 — JetRadar and hotellook were seamlessly integrated into TravelPayouts.
Currently 90%+ of the revenue comes from Russia (it’s slowly changing, but Aviasales totally rule there), where Aviasales hold a 55% metasearch market share with almost a USD1 billion generated in gross booking value for airlines and OTAs annually. Recently the mobile apps are installed on every 7th iOS device in Russia.
Company website
Northern Market Manager
Famiana Resort & Spa Phu Quoc
January 2016
to January 2017
Full-time
Hanoi
Vietnam
- Leading inside sales team in the North of Vietnam, managing sales process in international travel fairs like WTM (London), iTB (Berlin/ Singapore), Fitur (Madrid), etc.
Detailed Description
- Forecasting and tracking of sales opportunities;
- Investigating markets and planning sales and marketing campaign based on sales statistic;
- Understanding industry trends, product capabilities and customer requirements;
Company Description
Stretched along one of the longest beach, Bai Truong and ideally located in the center of Duong Dong Town and only 5 km away from Phu Quoc International Airport, Faminana Resort & Spa was beautifully built by a private pristine beach with cool-shading palm trees and white silken sand. The resort possesses 100 rooms in two areas which are separately known as Beach & Spa Section and Green Villa Section. It is also very well-known as the only beach on Phu Quoc Island to watch the sun setting down over the sea with stunning view.
Company website
Sales & Marketing Strategy Manager
Victoria Tour and General Commercial Company Limited
May 2014
to December 2015
Full-time
Hanoi
Vietnam
- Responsible for structuring UK/EU inbound and outbound market, managing and leading sales process in international travel fairs like WTM (London), iTB (Berlin/ Singapore), Fitur (Madrid), etc.
Detailed Description
- Representing Victoria Tour at trades and other association market shows like WTM London 2014;
- Collaborating with airlines and hotel chains for meeting with organization executive planners and conducting site inspections of hotels and visitor attractions;
- Prospecting, qualifying, developing, and closing sales opportunities within a defined territory;
- Forecasting and tracking of sales opportunities;
- Establishing executive level, long term customer relationship for future cross-sell and up-sell opportunities;
Senior Customer Service Representative
CMG.Asia
August 2011
to February 2014
Part-time
Hanoi
Vietnam
- Part time job as a Senior CSR to perform high qualified service to VIP members
Detailed Description
- Supervising and ensuring prompt and professional service;
- Building training course, documents and training courses for CS;
- Rendering high level of customer satisfaction by ensuring their needs and requests are attended to in a timely manner;
- Assisting to achieve 5 star facility standards through auditing, feedback and reporting;
- Brainstorming and working with team to effectively allocate all available resources among projects and positions;
- Pursuing excellent customer service to enhance the business efficiency and partnership with clients;
Intern
Embassy of the People's Republic of Brazil
January 2014
to April 2014
Internship
Hanoi
Vietnam
- Preparing, translating documents and interpreting for meetings and conferences;
- Escorting with Ambassador and Economic Attaché in political meetings and conventions;
- Identifying and maintainin files on key trading account of which are domestic or international associations and or corporations;
Company website
