Administrative Assistant and Secretary @ Acon Group Thailand (Travel Agents and tourist organizations)

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Experiences

Maintained calendars; scheduled and coordinated appointments;
Wrote and drafted correspondence, reports, documents and other written materials;
Reviewed incoming correspondence; initiated replies as appropriate; routed matters requiring action by staff or other organizations and followed up to ensure actions were completed;
Reviewed outgoing correspondence, edited for procedural and grammatical accuracy, conformance to general policy and factual correctness; advised writers of problems needing attention;
Recorded and transcribed minutes of meetings, hearings, dictation, dialogue, etc., and produced document in draft and final format;
Received calls and greeted visitors, took and relayed messages, responded to requests for information; provided information and directed callers/visitors to appropriate individuals;
Provided assistance and on-the-job training;
Maintained and created files and record keeping systems;
Sorted, labeled files and retrieved documents and other materials;
Performed other tasks as assigned;
Deal with complaints;

Chatluck Akararathakit Barbara