Manages workload across the whole APJ region including Southeast Asia, India, Australia and New Zealand.
Managed the routes and daily schedules of 35+ Field Engineers in Optimized Regions (Singapore, New Zealand and Australia).
Provides guidance to other team members on process alignment and adherence and acts as a workflow manager within assigned team. Disseminates process changes and updates training materials as applicable.
Perform data virtualisation by multi-dimensional histogram and clustering plot in order to understand the behaviour(distribution) on raw datasets.
Implement a various numbers of machine learning algorithms on the extracted data set for testing purpose, including SVM, CLUSEQ, HMMs, Time Series and k-NNs.
Adapt new mathematical algorithm to comply with the special data structure(series of dates and sequences) for optimising the insurance fraud detection methods.
