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Cecilia Hernández Arenas

Cecilia Hernández Arenas

Eng. Business and Enterprise Management

27 years old
Xonacatlan (52060) Mexico
Student Available
Contact me
I am enthusiastic, responsible and work with enthusiasm.
I consider my self annoyed when things do not go well, but I control my emotions to communicate effectively.
I am autonomous because of my skills and sthengths, I believe that we must advance taking charge of the situation and be decisive; I cant do that!
Resume created on DoYouBuzz
Home Experiences Education Skills Interests
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Experiences
  • Analysis for cases and complaints of the client porfolio with a positive result to the customer satisfaction.
  • Making, tracking and sending quotes.
  • Manage successful programs such as CRM and Vertical.
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  • Analysis to know the profitability of the company.
  • Creation of strategies to increase income.
Skills

Sales and Customer Service

  • Efficiency to identify a problem and the pertinent data in this regard, recognize the relevant information and the possible causes of it.
  • Critical capacity
  • Planification and organization
  • Numerical analysis
  • Financial skills

Management of computer programs

  • Paquetería office
  • Photoshop
  • Illustrator
  • Web designer
  • Info.Graphics

Commercial

  • Customer follow-up
  • Negotation
  • Support to the sales team
    Apoyo administrativo al equipo de ventas
Education

Business and Management Enterprises Engineer

Universidad Tecnológica del Valle de Toluca

2015 to 2019
It supports business development, by optimizing financial and human capital for the consolidation of the organization.
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Interests

Music

  • Writer
  • Play drums
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Resume created on DoYouBuzz