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cassandra chaluleau

cassandra chaluleau

French Account Manager

Strong communication
Caring
Customers focused
Creative
Results driven
30 years old
Driving License
Pont L'abbe (29120) France
Available soon Available
After years in the Legal business and then Hospitality and Customer service, after travelling and living in several countries, I have now found what makes me want to work, improve everyday and exceed the expectations. I want to lead people, help them to improve and allow them to discover their own potential.

I have shown my abilities to make team and projects grow and have no intention to stop here.

Fully proficient with CS tools such as Salesforce and Zendesk, CRM tools and Microsoft Office 365 including Excel, Power BI and Dynamics.
Excellent understanding of CS metrics such as volume, backlog, AHT, FCRR, NPS ans CSAT, resolution time.
Also very comfortable with occupancy rate, productivity metrics and KPIs.
Trained in Sales, project management, team management, training, soft skills, communication and account/market management.

References:

On demand
Resume created on DoYouBuzz
  • Redacting documents as contracts, wills, affidavits, invoices, etc
  • Assisting in Court and with contract negotiations
  • Meeting with clients and partners
  • Contacting experts for cases and researches
  • Writing correspondence both in English and French
Detailed Description
  • Hired to complete my master degree after an internship with Mr. Camille Dezarnaulds
Company Description
Camille’s professional expertise covers a wide range of legal areas, including Property Law, Sales and Purchase of Real Estate and Businesses, Probate and Sucession Law, Wills and Legislature in the Supreme Court, District court and Local court jurisdictions in New South Wales and other states. Camille is also familiar with the French Ceirie and the French legal system generally.