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Caroline Orsini

Apprentie Réceptionniste Restauration

Caroline Orsini
30 years old
Paris (75013) France
Professional Status
Unemployed
Available

Apprentice Receptionist

Ibis
September 2016 to June 2017
Apprenticeship
La Défense
France
  • To Welcome:
    -Salt and receive customer
    -Identify, control the nature of the request
  • Analysis of demand:
    • Listening, questioning, rephrasing in order to identify the request
    • Qualify the application
  • Processing of the application:
    • Guiding, accompanying the client
    • Propose solutions that can help the client
  • Check-in, Check-out
  • Booking:
    • Make reservations on Software: FOLS, ResaWeb
    • Booking by phone / mail
  • Languages:
    • French (native speaker)
    • English (fluent)