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Caroline Chapel

User Experience Designer

Caroline Chapel
Driving License
Sydney Australia
Professional Status
Available soon
Available
About Me
Over 4 years experience in a full service digital agency.

Broad client facing experience managing stakeholders expectations and project deliverables to ensure quality outcome and high client satisfaction

Managed and developed online projects for numerous clients across various industries and customer segments (See Portfolio for a non-exhaustive list of clients)

Recommended Web 2.0 best practices in terms of Information Architecture, usability, conversion design, SEO, SEM, online marketing strategy and development technologies

Strong academic background combined with a passion for online communication.

Interest in

  • digital strategies that create customer value and engagement and increase brand advocacy
  • digital campaigns involving outstanding design and unique user experience

Desire to:

  • help businesses understanding and exploiting the potential of the digital space
Resume created on DoYouBuzz
  • Key professional attributes and skills

    • Demonstrated experience managing multiple projects at a given time and multi-tasking in a fast pace environment
    • Excellent communication skills: written, verbal and presentation
    • Rigorous and analytical, with a strong attention to detail
    • Adaptability to various project scopes
    • Leadership and negotiation skills with ability to show initiative and responsibility
    • Holistic approach to the management of complex stakeholders relationships with conflicting interests
    • Good listener and team player with experience in a multi-cultural environment
    • Broad computer skill set including Microsoft Office, Visual Studio, Project, and a range of online tracking tools and Content Management Systems
  • Experience in the management of multi-channel marketing campaigns and online projects

    • Website Information Architecture design and development
    • Usability testing
    • Content Management System training and support
    • User experience and conversion design
    • Online strategy
    • Search Engine Optimisation
    • Search Engine Marketing
    • Online Display Advertising
    • Affiliation Marketing
    • Google Analytics tracking and reporting