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Caroline Chapel

User Experience Designer

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Caroline Chapel
Driving License
Sydney Australia
Contact me
Professional Status
Available soon
Available
About Me
Over 4 years experience in a full service digital agency.

Broad client facing experience managing stakeholders expectations and project deliverables to ensure quality outcome and high client satisfaction

Managed and developed online projects for numerous clients across various industries and customer segments (See Portfolio for a non-exhaustive list of clients)

Recommended Web 2.0 best practices in terms of Information Architecture, usability, conversion design, SEO, SEM, online marketing strategy and development technologies

Strong academic background combined with a passion for online communication.

Interest in

  • digital strategies that create customer value and engagement and increase brand advocacy
  • digital campaigns involving outstanding design and unique user experience

Desire to:

  • help businesses understanding and exploiting the potential of the digital space
Resume created on DoYouBuzz
Experiences
    • Responsible for the following project deliverables: Information Architecture, Wireframes, Design and Content
    • Liaise with project stakeholders on an ongoing basis to set and manage project expectations
    • Identify and confirm wireframes’ requirements with stakeholders, then draft and submit briefs to the third-party agency for development
    • Determine wireframes usability testing requirements
    • Agree on required wireframes updates with internal stakeholders
    • Formulate and communicate requested changes to the wireframes and design concepts to the third-party agency
    • Undertake quality control on deliverables, then present to stakeholders for review, feedback and final approval
    • Negotiate with various departments to determine and assess the need for additional resources recruitment during project cycle.
    • Make suggestions about acquiring additional resources for the project and adopt appropriate methodology to develop new content, implement SEO best practices, review and quality control before the website goes live
    • Keep track of project milestones and deliverables , and communicate project advancement by providing weekly status reports
    • Communicate and manage project dependencies and risks to the development team
    • Participate in daily meeting with the development team to inform them on the progress of wireframes development and design and to ensure that front-end deliverables are aligned with back-end requirements
    • Identify potential issues and propose contingency plans
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Resume created on DoYouBuzz