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Carole Priol

Customer Experience and Marketing Manager

Marketing and Communications Strategy
Project Management
Digital and print
Problem solving
Carole Priol
Australia (Victoria)
Professional Status
Employed
Open to opportunities
About Me
I am a communications and marketing expert with 9 years’ experience. I have knowledge of the service and public transport industries, working for major companies such as Air France and Transdev.
I have experience in implementing strategies and projects using new Information and Communication Technologies (social media, Smartphone application, digital signage, media monitoring, etc).
I am well organized and able to perform and prioritise several tasks as the same time. I also have excellent communication skills working at all levels of the organization.
Resume created on DoYouBuzz
  • Graduated from Public Transport Victoria's Leadership program
  • Recruitment
  • Objectives setting
  • Performance review/management
  • Requirements definition
  • Elaboration of specifications
  • Creation and coordination of project schedules (Gantt charts, etc)
  • Risk and change management
  • Relations with freelancers and suppliers to ensure schedules and costs are met
  • Budget and timeline monitoring
  • Content writing (Newsletters, website, intranet, press releases, brochures, etc)
  • Development of collateral (campaigns using QR codes, goodies, pull up banners, radio and cinema ads, etc)
  • Production management: liaison with graphic designers, communications agencies, printers, etc.
  • Social media planning and animation
  • Event management: from the choice of the theme and invitations lists, to on-site management
  • Brand development
  • Microsoft Office suite (word, excel, powerpoint): good to advanced knowledge
  • Internet and social media
  • Content Management System
  • Outlook and Lotus Notes
  • Adobe Photoshop and Microsoft Publisher: intermediate knowledge
  • Interest and understanding of Information and Communication Technologies (social media, Google Analytics, Campaign Monitor, Smartphone application, digital signage, media monitoring, QR code...)
  • French: mother tongue
  • English: fluent
  • Commitment, rigour, enthusiasm, can do attitude, team work, lateral thinker, great attention to details, creative, ambitious