Carol Bartha
Technical Analyst
41 years old
Driving License
Romania
Professional Status
Employed
Available
About Me
Good team player;
Used to work under pressure;
Good sense of responsibility;
Well-organized and able to meet
deadlines and prioritize tasks;
Customer care skills;
Problem-solving attitude;
Used to work under pressure;
Good sense of responsibility;
Well-organized and able to meet
deadlines and prioritize tasks;
Customer care skills;
Problem-solving attitude;
Technical Analyst
Spectrum SRL
August 2010
to January 2017
- Main activities and responsibilities
Testing:
Working close with management and developers in order to fully understand new implementations, to acknowledge the deadlines and provide testing inputs.
Designed new test cases/test sets for new features, modified the old tests in order to reflect new software
specifications.
Internal and client testing (beta testing) of new software releases.
Reporting of testing activities and progress, analysis of testing results.
Performed analysis on fixes to validate and performed testing according to validation steps in order to confirm that fixes to deliver are present in the software and it works as designed.
Checked installation documents along with testing to ensure that they are up to date.
Report defects using defect tracking tools. Defect analysis.
Planning of test activities for testing team.
Environment setup in order to meet prerequisites for testing.
Customer support:
Providing software and hardware support to our customers: on-call, remote and on site.
Trainings and education for customers. Assistance during openings. Upgrades and updates.
Infrastructure operation:
Implementing, configuring, updating software suite for new or existing customers.
Full hardware support and installs for shops, supermarkets and companies.
Installing, programming, testing of specific equipments: scanners, fiscal printers, label printers, mobile devices, PCs, scales, networks.
Installing, configuring, updating, backup and repairing of databases.
Testing of front end, mobile devices and applications.
Configuration of IIS and .NET framework for web apps.
Database administrator, Network administration, virtualization.
Installing Linux servers, Oracle databases servers and WebLogic.
Training for new team members.
Coordinating and helping the support team.
. - Achievements:
System Testing, System Integration Testing, Regression Testing, Confirmation Testing and User Acceptance
Testing.
Installing and configuring methods and procedures.
Improved my customer support skills.
