Good team player; Used to work under pressure; Good sense of responsibility; Well-organized and able to meet deadlines and prioritize tasks; Customer care skills; Problem-solving attitude;
Main activities and responsibilities: Coordinating and helping the technical team. Training for new team members. Go to clients for project briefing, consultation and installation. Evaluate project data for accuracy, and take the lead in setting project targets and priorities. Reported any problem or fault in the project to the project manager or supervisor.
Testing: Working close with management and developers in order to fully understand new implementations, to acknowledge the deadlines and provide testing inputs. Designed new test cases/test sets for new features, modified the old tests in order to reflect new software specifications. Internal and client testing (beta testing) of new software releases. Reporting of testing activities and progress, analysis of testing results. Performed analysis on fixes to validate and performed testing according to validation steps in order to confirm that fixes to deliver are present in the software and it works as designed. Checked installation documents along with testing to ensure that they are up to date. Report defects using defect tracking tools. Defect analysis. Planning of test activities for testing team. Environment setup in order to meet prerequisites for testing.
Customer support: Providing software and hardware support to our customers: on-call, remote and on site. Trainings and education for customers. Assistance during openings. Upgrades and updates.
Infrastructure operation: Implementing, configuring, updating software suite for new or existing customers. Full hardware support and installs for shops, supermarkets and companies. Installing, programming, testing of specific equipments: scanners, fiscal printers, label printers, mobile devices, PCs, scales, networks. Installing, configuring, updating, backup and repairing of databases. Testing of front end, mobile devices and applications. Configuration of IIS and .NET framework for web apps. Database administrator, Network administration, virtualization. Installing Linux servers, Oracle databases servers and WebLogic. Training for new team members. Coordinating and helping the support team. .
Achievements: System Testing, System Integration Testing, Regression Testing, Confirmation Testing and User Acceptance Testing. Installing and configuring methods and procedures. Improved my customer support skills.
Main activities and responsibilities: Installing and configuring of alarm systems, fire systems, video surveillance systems, access control systems, telephone systems. Installing and configuring of computer networks and equipments. Design documents and plans for systems. Servicing of computers, printers and other equipments.
Achievements: Designed and implemented a computer network, alarm networks, telephone networks. Learned all kind of hardware equipments, how to use, install, configure and repair.