Of course, I have strong selling, marketing and leadership skills, geek out over sales spikes, and proofread my own reports. But I’m also a project manager, trends seeker, and team leader.
One of my passions is to discover trends in the numbers to ideate campaigns from the opportunities i see in them, then converting them into a reality with a great the team it´s what i really tend to excel.
I dont pretend to know everything, but i can´t stop the need to selftaught myself when the need appear.
In a nutshell, my passion for marketing and selling is coupled with a love for big-picture planning and daily operational management. I’m not the manager who just wants to promote and sell. I’m the manager who actually wants to plan, ideate, lead and coach a team. This is what I do best and love most.
Advise, train and support the Parts & Service Sales Reps through product knowledge and sales strategies.
Develop and implement marketing and sales campaigns to stimulate parts and service sales.
Do customer proposals for key accounts.
Adapt Caterpillar sales programs to the local market.
User of different CRM and sales softwares like Cognos, Sugar and Business Objects to identify trends that help identify sales opportunities and customer behavior.
Advise the branch managers on any part product assigned, future trends, and issues that could affect the efficiency of the branch or quality of the customer service provided.
Customer support for complex cases.
Expert trainer on CTS software and on-site undercarriage measurements.
Experienced on implementing hose and coupling shops in the different branches and customers on-site.
Negotiate prices and manage the national oil stock VENEQUIP and ExxonMobil–VENEZUELA (update: Exxon-Mobil is no longer Venequip supplier).
User of CATERPILLAR’s software and web pages, such as; ANTARES, SIS, GET SELECTOR, REMAN, SIMS, TMI and specially on CTS (custom track service).
Knowledgeable on CATERPILLAR’S processes, systems, and methodologies.
Have Experienced preparing the logistics for events like Trainings, Seminars, and Meetings.
Profficient at developing win-win solutions for customers needs
Expert knowledge for: CATERPILLAR UC (undercarriage), GET (Ground Engaging Tools), hydraulics products, PM (Preventive Maintenance) products and Batteries, PowerTrain, DriveTrain.
