Carlos J. Schmilinsky T.
12 years of experience in Sales, Marketing and Management for Caterpillar Machinery, Parts and Service.
46 years old
Punto Fijo (4102) Venezuela
Employed
Available
I´m not your average manager.
Of course, I have strong selling, marketing and leadership skills, geek out over sales spikes, and proofread my own reports. But I’m also a project manager, trends seeker, and team leader.
One of my passions is to discover trends in the numbers to ideate campaigns from the opportunities i see in them, then converting them into a reality with a great the team it´s what i really tend to excel.
I dont pretend to know everything, but i can´t stop the need to selftaught myself when the need appear.
In a nutshell, my passion for marketing and selling is coupled with a love for big-picture planning and daily operational management. I’m not the manager who just wants to promote and sell. I’m the manager who actually wants to plan, ideate, lead and coach a team. This is what I do best and love most.
PS: i am willing to relocate.
Of course, I have strong selling, marketing and leadership skills, geek out over sales spikes, and proofread my own reports. But I’m also a project manager, trends seeker, and team leader.
One of my passions is to discover trends in the numbers to ideate campaigns from the opportunities i see in them, then converting them into a reality with a great the team it´s what i really tend to excel.
I dont pretend to know everything, but i can´t stop the need to selftaught myself when the need appear.
In a nutshell, my passion for marketing and selling is coupled with a love for big-picture planning and daily operational management. I’m not the manager who just wants to promote and sell. I’m the manager who actually wants to plan, ideate, lead and coach a team. This is what I do best and love most.
PS: i am willing to relocate.
Operations Manager
VENEQUIP S.A.
December 2008
to October 2011
Punto Fijo
Venezuela
- Plan, manage and coordinate sales operations for parts and service, new used and rental equipment, and monitor compliance with the operational procedures of the company in order to achieve the goals of the sales budget.
*Due to the size of this branch i also acted as Parts and Service manager
Parts Specialist
VENEQUIP S.A.
November 2001
to November 2008
Valencia
Venezuela
- Advise, train and support the Parts & Service Sales Reps through product knowledge and sales strategies.
- Develop and implement marketing and sales campaigns to stimulate parts and service sales.
- Do customer proposals for key accounts.
- Adapt Caterpillar sales programs to the local market.
- User of different CRM and sales softwares like Cognos, Sugar and Business Objects to identify trends that help identify sales opportunities and customer behavior.
- Advise the branch managers on any part product assigned, future trends, and issues that could affect the efficiency of the branch or quality of the customer service provided.
- Customer support for complex cases.
- Expert trainer on CTS software and on-site undercarriage measurements.
- Experienced on implementing hose and coupling shops in the different branches and customers on-site.
- Negotiate prices and manage the national oil stock VENEQUIP and ExxonMobil–VENEZUELA (update: Exxon-Mobil is no longer Venequip supplier).
- User of CATERPILLAR’s software and web pages, such as; ANTARES, SIS, GET SELECTOR, REMAN, SIMS, TMI and specially on CTS (custom track service).
- Knowledgeable on CATERPILLAR’S processes, systems, and methodologies.
- Have Experienced preparing the logistics for events like Trainings, Seminars, and Meetings.
- Profficient at developing win-win solutions for customers needs
- Expert knowledge for:
CATERPILLAR UC (undercarriage), GET (Ground Engaging Tools), hydraulics products, PM (Preventive Maintenance) products and Batteries, PowerTrain, DriveTrain.
Fluids interpretation Analyst (oil, coolant, fuel)
VENEQUIP S.A.
February 1999
to November 2001
Valencia
Venezuela
- Do Fluids interpretation analysis (Oil, Coolant and Fuel) and monitor the customers machinery condition to predict a future problem, or detect it in an early stage to avoid extended downtimes and high costs.
- Evaluate data trends and sample label information.
- Interpret lab data into straightforward, meaningful and useful recommendations.
- Advise the internal and external customers, offering preventive maintenance, condition-based maintenance and repair recommendations based on lab data.
- Developed dealer-specific marketing materials and website content.
- Conduct training classes of Fluid Analysis for the Parts & Service Sales Representatives.
Automotive Technology Bachelor Technician
Instituto Universitario de Tecnología Industrial
1996
to 1999
-The Sales Consultant course - Acclivus
-Developing total Win/Win Solutions
-The “salesman” Course
-Marketing Planning
-Effective Presentations
-Sales Techniques I & II
-Business Objects CRM Software
-Sales Clinic and Lubrication Principles
-CES – Caterpillar Export Services Seminar
-Work Planning and Organization
-Selling Integrated Solutions
-Caterpillar Equipment Operation and Maintenance
-Acclivus Sales Negotiation
-Remanufactured Products: Core Inspection
-Custom Track Service Fundamentals (Undercarriage Measuring Software)
-Power Train Specialist Conference
-Maintenance and Remanufactured Product Seminar
-VALTRA Agricultural Tractors Parts Product Training
-Caterpillar System one Undercarriage
-Preventive Maintenance products, Master Prosolutions
-Remanufactured Caterpillar Products
-PTOS Practical Applications (Product Tracking & Opportunity System)
-CAT Batteries Maintenance & Specification Training Course
-Building Undercarriage & Ground Engaging Tools Solutions
-Developing Power Train Solutions
-Basic/Intermediate Ground Engaging Tools Training
-Advanced S-O-S Interpretation Seminar (Oil Analysis)
-S.O.S Oil Interpretation Analysis
-Tech. Information Management (Service Information System)
-Developing total Win/Win Solutions
-The “salesman” Course
-Marketing Planning
-Effective Presentations
-Sales Techniques I & II
-Business Objects CRM Software
-Sales Clinic and Lubrication Principles
-CES – Caterpillar Export Services Seminar
-Work Planning and Organization
-Selling Integrated Solutions
-Caterpillar Equipment Operation and Maintenance
-Acclivus Sales Negotiation
-Remanufactured Products: Core Inspection
-Custom Track Service Fundamentals (Undercarriage Measuring Software)
-Power Train Specialist Conference
-Maintenance and Remanufactured Product Seminar
-VALTRA Agricultural Tractors Parts Product Training
-Caterpillar System one Undercarriage
-Preventive Maintenance products, Master Prosolutions
-Remanufactured Caterpillar Products
-PTOS Practical Applications (Product Tracking & Opportunity System)
-CAT Batteries Maintenance & Specification Training Course
-Building Undercarriage & Ground Engaging Tools Solutions
-Developing Power Train Solutions
-Basic/Intermediate Ground Engaging Tools Training
-Advanced S-O-S Interpretation Seminar (Oil Analysis)
-S.O.S Oil Interpretation Analysis
-Tech. Information Management (Service Information System)
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Project Management
Advanced
-
Sales Management
Expert
-
Operations Management
Advanced
-
Strategic planning
Advanced
-
Team Leadership
Advanced
-
Negotiation
Advanced
-
Sales
Advanced
-
Business Strategy
Expert
-
Microsoft Excel
Good
-
Microsoft PowerPoint
Good
-
Microsoft Word
Good
-
Microsoft Project
Intermediate
-
Business Objects CRM
Good
-
Sugar CRM
Intermediate
-
Mentoring
Good
-
Customer retention
Advanced
-
Customer Service
Expert
-
Continuous Improvement
Advanced
