Carlos Alberto Serrano Redondo
Corporate Director
Foreign Policy
International Organizations
Credit Risks & Collections
Team Leadership
Analytics
35 years old
Driving License
Madrid Spain
Professional Status
Employed
Available
About Me
Carlos is an executive manager with experience in various international contexts in which has had the opportunity to develop dynamic and flexible interaction skills as well as an outgoing and extroverted personality. Carlos is an outcomes-orientated professional who undertakes complex projects and delivers high-quality performance, always focusing on value creation. He is passionate about exponential technologies, start-ups, innovation, and literature.
Moreover, Carlos has been able to use his creative skills in ways that have stimulated teamwork and contact with people in the teams he has been involved in.
Master's degree in Aerospace Engineering; Master in European and International Business Management at Deusto Business School (Spain), Audencia (France) and Bradford School of Management (UK), and Executive programme in Project Finance at IE Business School.
Moreover, Carlos has been able to use his creative skills in ways that have stimulated teamwork and contact with people in the teams he has been involved in.
Master's degree in Aerospace Engineering; Master in European and International Business Management at Deusto Business School (Spain), Audencia (France) and Bradford School of Management (UK), and Executive programme in Project Finance at IE Business School.
Corporate Director. Credit risk & Credit Collections Head
Falabella Financiero
August 2018
to May 2024
Full-time
Santiago
Chile
- Facilitate design and structuring of risk and collections department. Supervise high-performance teams regarding portfolio valuation and credit risk modelling. Oversee regulatory expected credit loss calculations and cost of risk management. Define credit and collection policies while ensuring general compliance. Design credit processes and implement recovery strategies. Hire, outsource, and direct key credit and recovery suppliers.Collaborate with product owners during product definition and scheme operations while utilising agile methodology.Led credit risk management functions within device financing project.Established local team and area infrastructure from scratch.Contributed significantly towards bank decision-making team and development of global long-term strategy.
- Definition and implementation of a corporate datamart for risk management.
- Participation in digital cells as Business Leader representing the corporate risk area and following agile work methodologies.
- Creation, management and leadership of the corporate area of Management Information Systems, Data Quality and Forecasting, which will dictate the guidelines to be followed in all countries.
Project Leader
BNP Paribas
February 2017
to July 2018
Full-time
Madrid
Spain
- Budget & Stress Testing Solution
BNPP Group selected a Planning tool that is able to cover these business needs. The objective of implement this budget tool is to harmonize concepts and principles, guarantee data integrity, rationalize processes and architecture and increase efficiency gains. Budget planning and forecasts covering Liquidity, Profitability, Risk and Solvency indicators will be powered by an integrated platform.
Worked closely with IT teams to implement changes and updates based on user requirements and business needs.
Assisted in the re-engineering of performance management tools, contributing to improved efficiency and user experience.
My role at BNP was both technical and user-centric, focusing on ensuring the tool met the needs of its users and supported business objectives effectively.
Skills: Performance Management · Project Coordination
Project Manager
Santander Bank
September 2015
to February 2017
Full-time
Madrid
Spain
- Tracking system
Monitoring system which allows the user to visualize the E2E process of files issued by local entities to clients, being able to maintain control over them and to react, if necessary, in order to satisfy the clients’ needs. - Trade Banking Forex Exchange - Foreign exchange hedge
Definition of a new pricing model for foreign exchange hedge’s trading (spot, forward, American forward) for the buying process, advances, deferrals and defaults, by offering more competitive prices and according to each client’s needs. - Trade Banking Forex Exchange – Buying / selling currency
Definition of a new pricing model for the process of buying / selling currency banknotes between Banco Santander’s branches and Centralized Savings Banks. - Trade Banking Forex Exchange – AutoFX
Definition of a model which allows the transactional FX business to evolve in order to improve the service provided to customers, increase market share and make the internal management of operations more efficient, via the development of new services and optimization of current processes.
Aerospace engineering fellowship
Beijing Institute of Aeronautics and Astronautics.
September 2013
to May 2014
Apprenticeship
Beijing
China
- Propose and perform research in the field of structural analysis and computer-aided design.
- Provide support to all scientific projects by proposing advanced finite elements analysis
methods and tools. - Publish results and communicate research to broader audiences inside the university.
Summer internship
Spanish Air Force
August 2013
to September 2013
Internship
Madrid
Spain
- Landing Gear assembly, configuration analysis to determine interchangeability & development of computerized analysis tool (TK.17-01 and T.17-3 [B707]).
- Analysis FAA ADs applicable to the Spanish Air Force CF6-B0C2A2 engines (aircraft A310) to perform a global assessment for the whole engine fleet.
- Hangar facility, metallic structure design using CAD tool New Metal 3D version 2014.b by CYPE Engineering.
Master's degree European and International Business Management
Deusto Business School
September 2014
to January 2016
Major International Finance. Deusto Business School Bilbao (Spain), Audencia School of Management Nantes (France) and University of Bradford (United Kingdom)
Learn more
- Art of navigation.
- Painting.
- Poetry
- Rugby, tennis, athletics, snorkeling.
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English
Expert
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French
Advanced
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Italian
Good
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Portuguese
Intermediate
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Chinese
Notions
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Microsoft Office Suite
Advanced
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Catia V5
Good
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Visual Basic
Good
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Smartview
Good
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Murex
Good
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Asset control
Good
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Tableau
Good
