C B
Logistic and Transportation Engineering in Process
31 years old
Guayaquil Ecuador
Student
Unavailable
Currently studying Logistic and Transportation Engineering at Espol.
I have work experience in sales and administrative assistance. I consider myself an agreeable and responsible person, who works hard and fulfills goals and objectives on time.
I have work experience in sales and administrative assistance. I consider myself an agreeable and responsible person, who works hard and fulfills goals and objectives on time.
Customer Service Representative/ IELTS Manager for International House Guayaquil (Trainning)
British School of Languages
Since August 2015
Guayaquil
Ecuador
- Currently getting trained to be in charge of the IELTS exams management for IH Gye
- Responsible for welcoming clients to the school and provide them all the needed information about English courses, exams preparation courses, and private classes according to the Common European Framework of Reference.
- In charge of Self Access Centre for students, billing system (emission of payment receipts)
Datafast management - In charge of students enrollment, setting-up courses, data entry of new students.
- Responsible for Attendances and assessments for teachers
Emission of certificates for approved courses. - Placement Test Reports
Weekly reports
Customer Service (phone-walk in- email)
In charge of courses opening. - In charge of billing system update
Customer Service Representative
Global Exchange S.A.
May 2015
to July 2015
Guayaquil
Ecuador
- In charge of the exchange transactions offered by the company, following the settled procedures, obeying the legal requirements and excellence in customer care.
- Responsible for the direct contact with customers offering them the highest level of care.
- Administrative job and direct reports to supervisor.
Consular Assistant
American Consulate in Guayaquil
April 2013
to May 2015
Guayaquil
Ecuador
- Responsible for the consular area of the tourism and residence visas. Responsible for providing personalized customer service to American Citizens.
- Responsible for the guidance to customers through the visa interview process. Direct assistance to vice consuls in charge of the interviews.
- In charge of the delivery of passports with visa emission.
Liner-Closer
Visita Ecuador
September 2012
to April 2013
Guayaquil
Ecuador
- In charge of welcoming customers to the event room, explaining them the tourism project offered by the company.
- Responsible for the memberships sales to the customers.
- Direct reports to supervisor.
I am currently studying to be in charge of the improvement for the supply chain operation. To manage and adequately assess the entire activities of the supply chain, through the transfer of information of modern techniques in procurement, production, location, distribution, storage, and transportation of products or services. Using modern methods and technologies to improve and simplify processes.
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Inglés
Advanced
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Español
Expert
-
Italiano
Notions
- Responsible
- Hard Worker
- Can work under pressure
- Agreeable
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Excel
Advanced
-
Word
Advanced
-
PowerPoint
Advanced
-
Nectilus
Advanced
-
Nifty
Expert
-
Matlab
Good
-
Wolfram Mathematica
Good
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Winplot
Good
- Piano
- Drums
- Guitar
- Jane Austen
- Anthony Burgess
- Rafael Chaparro
- Basketball
- Table tennis
- Running
