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Capucine COLOMBET

Capucine COLOMBET

IT Strategy, Innovation and Digital

46 years old
Driving License
Nyon (1260) Switzerland
Employed Just looking around
Executive MBA and IT Master degree graduate with fourteen years experience of managing Information Systems and Technologies. Training on Digital marketing including web and mobile. Strong track record of innovation, consulting and projects delivery against targets in an international and extremely competitive environment.
Bi-lingual English and French
Resume created on DoYouBuzz
  • Project and business requirements coordination for Nestlé DSU (Digital Services Unit).
    Scope: Consumer Relationship Management platform based on Salesforce Service Cloud, Live Agent and Social Studio – deployed over 40 markets.
Company Description
Cambridge was founded in 1991 in Cambridge, Massachusetts, USA, and rapidly became a leading consultancy. Today, we are a Swiss company serving a diversified portfolio of upper mid-market and corporate companies from our locations in Nyon, Zürich and Basel. We incorporate two near-shore centers in Hungary and Ukraine to best provide our customers with a Global Delivery Solution.
Company website
  • Entrepreneurship :
    • 2014: market research and creation of a business model for a start-up which aim was to provide a digital and matchmaking platform around cultural events. Write application file for the French Tech.
    • 2015: lead an entrepreneurial project “Ideacted”: an open and collaborative digital platform to share and to promote Innovation management process, methods and tools based on Design Thinking and Service Design.
  • Innovation and Digital :
    • Lead workshops on social media and digital transformation within IESF (Association of French Scientists and Engineers).
    • Promote Innovation: conferences on Open Innovation within Solvay (Chemicals group) and BPW (Business and Professional Women).
Detailed Description
  • Activities and methods :
    • Lean Start-up
    • Business Model Canvas
    • Customer Journey Maps and Personae (from Service Design and Design Thinking)
    • Market research analysis
  • Innovation Topic leader
  • Benchmark on mobile business intelligence and analytics
  • Strategy analysis of IT Collaboration Services.
  • Existing scope: 18 000 Microsoft Office SharePoint sites provided for 90 000 end-users.
  • Activities:
    • Current situation analysis (Porter analysis, marketing segmentation, features identification)
    • Vision (service design, technical study, positioning, governance model)
    • Roadmap
Company Description
Volvo IT is a wholly-owned subsidiary of the Volvo Group, one of the world’s largest suppliers of commercial transport solutions. With over 40 years of experience in supplying IT solutions to the Volvo Group, Volvo IT has a strong heritage in the automotive industry.

Today, Volvo IT is a global company, offering top quality IT solutions, competitive telematics services, and insightful consulting services. Our committed and motivated team of around 5,000 employees in more than 35 locations around the world is delivering reliable IT solutions to customers across multiple industries.
Company website
  • Coordinator for an international Management Team: Volvo Group Trucks Technology / Process & IT / Solutions and Infrastructure Management.
  • Activities:
    • Build management team strategy with globalization and
      cost optimization as main objective (KPIs).
    • Lead HR management, financial and quality follow-up.
    • Lead innovation topics.
Detailed Description
  • Scope:
    • Infrastructure and end-users services: 30M€ / year – 12 000 end-users.
    • Solutions Portfolio Management: 70M€ / year - portfolio of 400 solutions.
    • 8 sites: Sweden, France, USA, Brazil, China, Japan, India, Thailand.
Company Description
Volvo Group Trucks Technology is the design trucks entity of the Volvo Group.
  • In Open Innovation field, lead a company use case: “Urban Deliveries Challenges – The last kilometer”.
  • Achievements - an intrapreneurial experience
    1. Creation, organisation and facilitation of a 2-days workshop at the Lyon Design Studio based on Open Innovation:
    • 82 attendees including 29 persons who were contributors to the organisation.
    • 20 enterprises, schools and laboratories representing the urban transport ecosystem.
    • 34 concepts have been co-created toward 4 creativity sessions based on WorldCafé.
    • The event was Renault Trucks branded.
    1. Two crowdsourcing challenges posted in 2013 on InnoCentive web site. (www.innocentive.com)
    1. Handover of the concepts results to receiving organizations. Communication plan and report related to Open Innovation and Crowdsourcing delivered.
Detailed Description
  • This research features the following teams:
    • Volvo IT (including TechWatch & Business Innovation)
    • Volvo Group Trucks Sales & Marketing EMEA
    • Volvo Group Trucks Advanced Technology and Research (R&D)
    • Volvo Lyon Design Studio
    • EMLYON Business School
Company Description
Tech Watch & Business Innovation is Volvo IT’s global skill centre for future IT areas:
• Performing technology watch & communicate IT trends
• Creating business value through small scales initiatives
• Exploring the right things and the right ways
Company website
  • Support Volvo Group Trucks Technology for the IT End User Services, covering 8 international sites and 10,000 end users.
  • Financial performance follow-up (7M€ / year).
Detailed Description
  • Contribute to the new development and the delivery of IT products
    in Telephony, Client, Desktop Applications, Collaboration and Mobility areas.
  • Propose IT Service design improvement supporting business processes
    by collecting customer requirements.
  • Focus on IT services optimization, efficiency gain, end users satisfaction, quality, and cost reductions.
Company Description
Volvo Group Trucks Technology is the design trucks entity of the Volvo Group, hosting 8 international sites and 10,000 end-users.
  • International scope: mainly with team members hosted in Sweden, France, USA, India and Poland.
  • Typologies of projects:
    • Sourcing
    • Transformation and Harmonization
    • Change Management (mainly organizational)
    • IT infrastructure upgrade and standardization
    • Business Process improvement
    • Global tools deployment.
Detailed Description
  • Significant projects:
    • Global Infrastructure & Operations Sourcing Program for Infrastructure Management and Service Production
    • Windows Rationalized Server Management
    • Websphere Application Server 7 migration
  • Lead pre-studies for new IT services
  • Act as consultant for processes improvement
  • Projects size: between 5 and 30 team members - from 30k€ and 800k€. Sourcing program: 7,5M€.
Company Description
Volvo IT is a wholly-owned subsidiary of the Volvo Group, one of the world’s largest suppliers of commercial transport solutions. With over 40 years of experience in supplying IT solutions to the Volvo Group, Volvo IT has a strong heritage in the automotive industry.

Today, Volvo IT is a global company, offering top quality IT solutions, competitive telematics services, and insightful consulting services. Our committed and motivated team of around 5,000 employees in more than 35 locations around the world is delivering reliable IT solutions to customers across multiple industries.
Company website
  • Project Portfolio Manager within a global team:
    • Coach project managers and maintain methods.
    • Build governance, finance and quality model for project portfolio management.
    • Perform project’s quality reviews
    • Report and follow-up of a ~50 simultaneous projects portfolio in Infrastructure and Operations area
  • Quality manager and process representative
    ISO internal auditor.
    • Problem Management – ITIL application in the Enterprise process design
Company Description
Volvo IT is a wholly-owned subsidiary of the Volvo Group, one of the world’s largest suppliers of commercial transport solutions. With over 40 years of experience in supplying IT solutions to the Volvo Group, Volvo IT has a strong heritage in the automotive industry.

Today, Volvo IT is a global company, offering top quality IT solutions, competitive telematics services, and insightful consulting services. Our committed and motivated team of around 6,000 employees in more than 35 locations around the world is delivering reliable IT solutions to customers across multiple industries (around 200 000 end-users).
Company website
  • 2003 - 2005 : WEB SERVER ADMINISTATOR for Volvo IT.
    IBM WebSphere Application Server administrator within Global Infrastructure and Operations
  • 2001 - 2003 : J2EE SOFTWARE ARCHITECT for Casino Groupe and France Telecom.
    Specification, design and development of J2EE applications.
Company Description
Solutec is an IT Consulting Company which offers its customers technical expertise and know-how on research projects and development, project management and design teams, administration and operations, consulting and audit.
500 employees. Yearly turnover: 36M€.
Company website
  • R&D Telemedicine project: realization of a prototype allowing the remote follow-up of dialyzed patients.
Company Description
Laboratoire d'InfoRmatique en Image et Systèmes d'information. (IT Laboratory of Image and Information Systems).
UMR 5205 CNRS / INSA de Lyon / Université Claude Bernard Lyon 1 / Université Lumière Lyon 2 / École Centrale de Lyon
Company website
  • IT development internship – creation of a web site used to broadcast road information in real time (traffic jams, accidents, road works, etc.) (5 months)
Company Description
ARS T&TT, intelligent transport system (ITS) consultancy, products, design, development, operation and financing.
Company website
  • IT development internship – C++ development of internal systems tools. (3 months)
Company Description
Consulting - Design - Implementation - Power and Automation Engineering
Company website