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Capucine COLOMBET

Capucine COLOMBET

IT Strategy, Innovation and Digital

45 years old
Driving License
Nyon (1260) Switzerland
Employed Just looking around
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Executive MBA and IT Master degree graduate with fourteen years experience of managing Information Systems and Technologies. Training on Digital marketing including web and mobile. Strong track record of innovation, consulting and projects delivery against targets in an international and extremely competitive environment.
Bi-lingual English and French
Resume created on DoYouBuzz
Home Experiences Education Skills Portfolios Interests
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Experiences
  • Project and business requirements coordination for Nestlé DSU (Digital Services Unit).
    Scope: Consumer Relationship Management platform based on Salesforce Service Cloud, Live Agent and Social Studio – deployed over 40 markets.
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  • Entrepreneurship :
    • 2014: market research and creation of a business model for a start-up which aim was to provide a digital and matchmaking platform around cultural events. Write application file for the French Tech.
    • 2015: lead an entrepreneurial project “Ideacted”: an open and collaborative digital platform to share and to promote Innovation management process, methods and tools based on Design Thinking and Service Design.
  • Innovation and Digital :
    • Lead workshops on social media and digital transformation within IESF (Association of French Scientists and Engineers).
    • Promote Innovation: conferences on Open Innovation within Solvay (Chemicals group) and BPW (Business and Professional Women).
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  • Innovation Topic leader
  • Benchmark on mobile business intelligence and analytics
  • Strategy analysis of IT Collaboration Services.
  • Existing scope: 18 000 Microsoft Office SharePoint sites provided for 90 000 end-users.
  • Activities:
    • Current situation analysis (Porter analysis, marketing segmentation, features identification)
    • Vision (service design, technical study, positioning, governance model)
    • Roadmap
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  • Coordinator for an international Management Team: Volvo Group Trucks Technology / Process & IT / Solutions and Infrastructure Management.
  • Activities:
    • Build management team strategy with globalization and
      cost optimization as main objective (KPIs).
    • Lead HR management, financial and quality follow-up.
    • Lead innovation topics.
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  • In Open Innovation field, lead a company use case: “Urban Deliveries Challenges – The last kilometer”.
  • Achievements - an intrapreneurial experience
    1. Creation, organisation and facilitation of a 2-days workshop at the Lyon Design Studio based on Open Innovation:
    • 82 attendees including 29 persons who were contributors to the organisation.
    • 20 enterprises, schools and laboratories representing the urban transport ecosystem.
    • 34 concepts have been co-created toward 4 creativity sessions based on WorldCafé.
    • The event was Renault Trucks branded.
    1. Two crowdsourcing challenges posted in 2013 on InnoCentive web site. (www.innocentive.com)
    1. Handover of the concepts results to receiving organizations. Communication plan and report related to Open Innovation and Crowdsourcing delivered.
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  • Support Volvo Group Trucks Technology for the IT End User Services, covering 8 international sites and 10,000 end users.
  • Financial performance follow-up (7M€ / year).
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  • International scope: mainly with team members hosted in Sweden, France, USA, India and Poland.
  • Typologies of projects:
    • Sourcing
    • Transformation and Harmonization
    • Change Management (mainly organizational)
    • IT infrastructure upgrade and standardization
    • Business Process improvement
    • Global tools deployment.
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  • Project Portfolio Manager within a global team:
    • Coach project managers and maintain methods.
    • Build governance, finance and quality model for project portfolio management.
    • Perform project’s quality reviews
    • Report and follow-up of a ~50 simultaneous projects portfolio in Infrastructure and Operations area
  • Quality manager and process representative
    ISO internal auditor.
    • Problem Management – ITIL application in the Enterprise process design
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  • 2003 - 2005 : WEB SERVER ADMINISTATOR for Volvo IT.
    IBM WebSphere Application Server administrator within Global Infrastructure and Operations
  • 2001 - 2003 : J2EE SOFTWARE ARCHITECT for Casino Groupe and France Telecom.
    Specification, design and development of J2EE applications.
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  • R&D Telemedicine project: realization of a prototype allowing the remote follow-up of dialyzed patients.
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  • IT development internship – creation of a web site used to broadcast road information in real time (traffic jams, accidents, road works, etc.) (5 months)
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  • IT development internship – C++ development of internal systems tools. (3 months)
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Education

Executive MBA

EMLYON Business School

September 2010 to December 2012
www.eml-executive.com
Lead a research thesis on Open Innovation and Crowdsourcing (see Open Innovation Manager)
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IT Engineer (Master degree)

INSA Lyon (National Institute of Applied Sciences)

September 1996 to July 2001
Information Science / Information Technology
www.insa-lyon.fr- if.insa-lyon.fr

Digital Marketing

Visiplus Academy - EMLYON Business School

November 2014 to March 2015
12 days courses on digital marketing covering web, mobile and social media topics.
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MOOC

EMLYON Business School - Ecole Centrale de Lyon

Since November 2013
Massive Open Online Courses
  • Effectuation and Entrepreneurship
  • Design Thinking
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Business English

Wimbledon School of English

July 2009 to August 2009
4 weeks of intensive business courses - Advanced Plus Level.
www.wimbledon-school.ac.uk
Portfolios

Ideacted Process

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Skills

Innovation and intrapreneurship

  • Open Innovation, community co-creation and crowdsourcing : executive MBA research study
  • Partipation to an entrepreneurial project hosted by the EMLYON Incubator (collaborative platform for cultural events) : concept design, market analysis, business model.
  • Promote innovation: presentation of Open Innovation for Solvay (chemical group) and BPW
  • Solver within the Innocentive community (www.innocentive.com)
  • Lead innovation topics for Volvo Group Trucks Technology / Process & IT

Languages

  • FRENCH: mother tongue
  • ENGLISH: fluent
    • TOEIC score: 965 / 990 (2010)
    • International experience within Volvo IT.
    • Summer 2009: 4 weeks of business English courses in Wimbledon
    • 5 months internship in the Netherlands in 2000

Business Administration

  • Strategy
  • Finance
  • IT Services Marketing
  • Quality Management
    • ITIL application in the Enterprise process design - 2007: Foundation certificate in IT Service Management (ITIL v2)
    • Quality animation – Process – Problem management – Perform ISO internal audits
  • Roadmaps
Interests

Networking

  • Member of "Business Professional Women" network - BPW International: www.bpw-international.org
  • Active member of IESF association (Ingénieurs et Scientifiques de France) : www.iesf.fr
  • OnlyLyon Ambassador

Musique

  • 31 years practicing classic piano music, participation in concerts and recitals

Arts

  • Contemporary and Modern Art
  • Design

Sport

  • Aikido
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Resume created on DoYouBuzz