Self-motivated, critical thinker with proven organizational skills, ability to communicate with diverse employee groups, manage multiple responsibilities and complete work assignments in a timely manner with minimal supervision.
Claims Associate
SGB-NIA Insurance Brokers
November 2012
to October 2014
Full-time
Woodland Hills
United States - California
- Conducting initial claim intake
- Reporting of client claims to insurance carriers and TPAs
- Claim entry into agency database
- Attaching documentation into agency database
- Follow up with claims adjusters regarding claim status
- Create and deliver daily and monthly claim status reports
Loss Control Account Manager
SGB-NIA Insurance Brokers
May 2012
to October 2014
Full-time
Woodland Hills
United States - California
- Create, assemble, edit and deliver reports to clients and HISIG members
- Create, assemble, edit and deliver proposals for Risk Management services
- Create, edit and deliver training certificates to clients upon completion of OSHA-required training
- Management of department calendar
- Management of client and HISIG member contact information
- Prepare and assemble documents for appointments and trainings
- Manage appointments and scheduled business trips for HISIG Group (180 member self-insured group)
- Client contact for department inquiries
MyWave Administrator
SGB-NIA Insurance Brokers
Since December 2012
Full-time
Woodland Hills
United States - California
- New Client/Member Set Up
- Conduct demonstrations of MyWave portal
- Organize and manage monthly document campaigns
- Creation of portal usage reports
- Update portal with new available content modules
- Provide instructional updates to clients/members and interoffice staff
Human Resources Assistant
SGB-NIA Insurance Brokers
July 2013
to September 2013
Full-time
Woodland HIlls
United States - California
- Assist with new hire & termination paperwork
- Management of office communication
- Event and team meeting coordination
- Process daily HR requests
- Assemble HR & Benefit files for employees
- Collect and organize time sheets
- Writing of job processes and position manual
Administrative Assistant
SGB-NIA Insurance Brokers
August 2010
to May 2012
Full-time
Woodland Hills
United States - California
- Management of in-coming calls
- Processing of daily mail and facsimile
- Maintenance of office cleanliness and appearance
- Meeting coordination
- Ordering and tracking of office supplies and stationery
- Tracking and processing of employee and agency licensing
- Organized and streamlined combined agency filing systems
