Experience — CAIO MARTINS

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Experiences

Lead and manage reverse logistics processes (E2E)
Key-user in the SAP SD module with test support and focal point of the supply chain area
Responsilble for import orders and commex processes
Billing and management of promotional cycles of marketing, trade-marketing and medical events.
Responsible for the CPFR program in Onofre' drugstores

Responsible for supplying the company's largest customer (30% of amount sales)
Key-user in the Project of Availability Management (SAP SD module) to improve inventory availability and process efficiency.
Leading projects inside the key customer to improve delivery performance evaluating root causes and setting improvement plans
E2E management with interface to different areas, from order input to delivery to the customer.

Responsible for distribution of products according to pre-established priorities (demand management)
Follow-up of production breaks and action plans to minimize impacts on billing.
Improved JIT (Just-in-Time) process with six-sigma methodology
Management and improvement in the allocation process of high demand items through the application of "quotas" and redefinition of criticality parameters.

Management of purchase orders from e-commerce (Brastemp, Consul and Compra Certa websites)
Responsible for manage critical consumers (PROCON - JEC and social media)
Interface with the PCPM team in the product customization project (Brastemp YOU)

Development of graphs and reports for sales dept.
Support the commercial team with follow up, prospecting and research of new leads.
Maintenance and updating of the customer base of the CRM database, pricing research, and opening of calls.