Cailey Felton
Customer Service Specialist
Vancouver
Employed
Available
Office Manager
AME, Inc.
- Duties include: creating any needed data in the form of letters, memorandums, proposals or reports, planning, organizing,
- assigning and reviewing work of office staff, overseeing office projects and operations, handling associates complaints,
- grievances, questions and concerns, managing staff schedules, administering discipline to employees as needed, screening
- and routing incoming calls and messages when necessary, monitoring office usage of supplies and reordering as needed.
Caregiver
Department of Home and Community Services
- Duties included: serve as assistant for elderly adult with performing daily living activities within that person's home. Plan,
- shop for, and prepare nutritious meals according to special dietary needs of the client. Administer bedside and personal care,
- such as ambulation and personal hygiene assistance. Perform health care related tasks, such as medication assistance, under
- the direction of primary care physician.
Appointment Setter & Office Supervisor
Fire Safety Etc!
- Duties included: Answer telephone calls from potential customers who have been solicited through advertisements, schedule
- appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations,
- answer questions from customers, adjust phone scripts to better target the needs and interests of specific individuals,
- recorded names, addresses, purchases, and reactions of prospects contacted, and general office duties such as photocopying,
- computer entry, and answering phones.
Collector
Wells Fargo
- Duties included: to locate and notify customers of delinquent accounts by telephone to solicit payment, advise customers of
- necessary actions and strategies for debt repayment, arrange for debt repayment or establish repayment schedules, based on
- customer's financial situations, locate and monitor overdue accounts, using computers and a variety of automated systems,
- record information about financial status of customers and status of5 collection efforts, and perform various administrative
- functions.
Receptionist & Medical Records Clerk
Mental Health Northwest/Northwest Recovery
- Receptionist/Medical Records Clerk
- Duties included: checking in clients, answering phones, scheduling and cancelling appointments, assisting clients with filing
- out paperwork, accurately managing database of over 200 clients, solely responsible for managing medical charts of over 100
- clients, and many other administrative tasks.
