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Bryce Davis

Retail Manager

Professional Status
Employed
Available
About Me
Kean University graduate with impeccable research, time management and problem-solving skills. Retail manager with the ability to work with large volumes of data and employ strategies to gain useful insights from them. Completed Internships at Playworks corporate office and LKdavis consulting, aiding a tech-savvy professional with a strong background in data processing through Microsoft Excel and Primavera P6. Enthusiastic student who is proficient at analyzing, prioritizing and completing tasks in a professional manner.
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Client Relationship Manager

Activus Connect
December 2022 to April 2023
  • Answer high-volume inbound customer calls via an automated phone system
  • Make outbound calls to patients, referrals, and sales as needed
  • Updates billing system with updated patient demographic information
  • Researches missed discounts, duplicate charges, reverse collection decisions, and insurance denials
  • Routes telephone calls and mail to appropriate departmental resource for follow up on problem account
  • Researches explanation of benefits (EOBs) and/or denials in imaging system in order to assist patients and explain balances