With a Master degree in international marketing and a postgraduate degree in international trade from the Dunkirk international business school (ISCID-CO), I am passionate about international marketing and business development management and looking for new opportunities in these fields. My education provided me with a global vision in the field of project management and international development of companies. Furthermore, carrying out professional projects, internships and my past experiences allowed me to put my theoretical knowledge into practice. My professional experience provided me with many relational, analytical, linguistic, computer and technical skills. Besides, the variety of environments in which I found myself made me familiar with multicultural, dynamic and proactive contexts and developed my independence as well as my openmindedness and my undertaking of actions. My positions as a marketing project manager & business consultant in China were an eye opener. Indeed, these experiences in one of the most complex market made me discover a huge but exciting unknown environment. In addition, these experiences have strengthened my analytical, relational and intrapreunarial skills. From my substantial international experience, I opted for a career in consulting in digital transformation and development in order to discover a wide range of business sectors. My curiosity of the professional world was the trigger for this career choice.
I had the opportunity to work for various companies and NGOs.
Thanks to these positions, I learnt how to become flexible and adaptable.
Now, I can easily integrate myself into different backgrounds and I'm able to work on all kinds of complex projects.
Assist candidates with certification/ testing process from registration to test delivery via phone & chat Interface with candidates/ clients/ testing sites using business codes
Contributing individually to the team targets, achieving a high level of customer satisfaction and quality lead generation
Customer Business Solutions
PayPal
Février 2014
à mars 2015
Dundalk, Co. Louth, Ireland
In Dundalk, small town in the north of Ireland, as a Customer Business
Solutions, my primary responsibilities is assisting customers and helping them to resolve their inquiries proactive educate them about features and benefits of products in order to improve their satisfaction and deepen the relationship with.
By using the latest in modern communication and technology tools, I provide to customers accurate answers to their questions in both a quick and helpful manner.
As a frontline representative, I'm the primary point of contact for PayPal customers my positive and friendly attitude makes this task easier. My strong communication skills, excels at customer interaction.
The most, working for PayPal is I work in a dynamic and growing company with a globally strong brand.
Credit Collections Analyst
National Pen
Septembre 2013
à février 2014
Dundalk Co. Louth Ireland
Business Consultant
L. Martin International Language School
Juillet 2012
à juillet 2013
Helping companies to take advantage of information technology to increase profitability and efficiency in order to provide innovative solutions to their customers.
Marketing Project Manager
L. Martin International Language School
Juillet 2011
à février 2012
Qingdao
Chine
Shandong, China
As a Marketing Project Manager in L. Martin International Language School based in Qingdao, China, my first mission was to make best known a small language school in sectors where excel large English centers like Berlitz, Wall
Street Institute
To achieve these goals, we made advertising campaigns, involved parents for heir kids education and hire many young English teachers.
Junior Business Developement Manager
American Language Communication Center
Mai 2010
à août 2010
New York
États-Unis
Urban Comminity of Dunkirk, Employment, recruitment & training
Assistant Manager Human Resources
Dunkerque Grand Littoral Communauté Urbaine
2009
à mars 2009
Un poste bénévol, associatif, ou projet ?
Nom association
2012
à 2013
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Formations
Certificate
Ajou University
Novembre 2019
Bachelor
Institut Supérieur de Commerce International de Dunkerque
Novembre 2019
à novembre 2019
Diploma of technology and business administration - Finance and accountancy