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Boris Lindauer

Global CRM Manager

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Download my PDF resume
50 years old
Zurich Switzerland
Contact me
Professional Status
Employed
Open to opportunities
About Me
  • Salesforce.com (SFDC) Expertise
  • 18+ years experience designing solutions between IT and Sales/Customer Support)
  • Masters in Computer Sciences and Industrial Engineering, MBA, PMP
Resume created on DoYouBuzz
Experiences
  • Lead of global CRM (salesforce.com):
    • 30 countries
    • 1700 users
    • 40 local administrators
    • Sales and Customer clouds
    • Interfaces: SAP, SAP BI, Magento (Online store), Hubspot (marketing automation), Informatica Cloud MDM (duplicate checker), Clicktools (customer surveys)...
  • Implementation strategic sales, marketing and customer care initiatives
  • Lead of steering committee for commercial cross functional projects and enhancement requests
  • Management of stakeholders: Global head of sales and customer service, country managers, IT managers and external partners (technical developments)
  • Reduction of CRM annual operating budget by 30% while implementing new strategic initiatives
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Resume created on DoYouBuzz