In charge of the performance of a customer centre in France, I draw on:
more than 10 years of different operational responsabilites in customer relationship and sales in France (France Telecom Orange Group)
15 years of different expériences to telecoms operators in Africa & Middle East areas: due diligences, launch of mobile operations, CMO, CCO, business development
Various missions of audit, assessment, consultancy or due diligences for Orange (several countries in sub-Saharan Africa), Socatel (Central Africa), Sonatrach (Algeria), Teleyemen (Yemen)
