October 2014- October 2017: I Worked as a member of the hotels banqueting staff serving weddings and large functions.
Serving large groups I learned to take large orders and to clear large amounts at once. It also taught be to work efficiently as part of a team under time constraints to coordinate together to ensure smooth flow of service.
October 2017- May 2018: Waitress at the lighthouse bar and bistro of the hotel serving bar food and occasionally behind the bar serving drink.
I learned a lot about customer satisfaction and division of attention by striving to maintain quality service during busy times.
Enhanced communication skills from dealing with complaints from dissatisfied customers.
Jack Doyle's Bar and Restaurant, New York, New York
May 2017
to August 2017
My core responsibilities here were to take orders, serve food and beverages, check in with customers, collect payments, answer questions regarding menu items, set up dining areas, stock service areas, prepare tables, and perform cleaning duties.
