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Benjamin Castan

Contact Center Consultant

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Benjamin Castan
46 years old
Driving License
Contact me
Professional Status
Employed
Open to opportunities
About Me
Expert in Telecommunications, my professional background allowed me to acquire many technical skills (VoIP, Contact Center, Salesforce, ServiceNow, Unified Communications, Videoconferencing), and to manage many projects and management positions.
Resume created on DoYouBuzz
Experiences

Management Consultant

Swisscom
July 2021 to March 2024
  • Consultant Omnichannel Contact Center (Genesys, Amazon Connect, Vier, Luware) and third-party solutions (Voicebot, Chatbot, CRM integration)
  • Project Management
  • Presales
  • Architecture
  • Postsales
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Resume created on DoYouBuzz