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Wala Ben Salem

Wala Ben Salem

Huawei North Africa Training Manager

36 years old
Monastir (5031) Tunisia
Employed Available
  • Manage Training Department in 3 countries, Tunisia, Algeria and Morocco
  • Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
  • Draw a training and development plan that addresses needs and expectations
  • Develop and organize TTT programs
  • design, develop and customize Training Materials for product knowledge and sales skills
  • Deploy a wide variety of training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations)
  • Conduct effective induction and orientation sessions
  • Design and execute orientation programs for sales teams
  • Monitor and evaluate training programs effectiveness, success and ROI periodically and report on them
  • Manage training budget
  • Provide opportunities for ongoing development
  • Management Assistant
  • Member of the complaints' Management's committee
  • Management Quality Responsible "ISO 9001" providing and assistant quality training for all departments
  • Member of the Environmental & social committee "TRAVELLIFE"
  • Sales coordinator: Organizing Events, congress and seminars
  • Providing Training for Sales Advisers on sales skills
  • Trainer of sales and communication skills for the English Team
  • Recruitment Manager
  • Customer service