Wala Ben Salem

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Experiences

Manage Training Department in 3 countries, Tunisia, Algeria and Morocco
Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
Draw a training and development plan that addresses needs and expectations
Develop and organize TTT programs
design, develop and customize Training Materials for product knowledge and sales skills
Deploy a wide variety of training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations)
Conduct effective induction and orientation sessions
Design and execute orientation programs for sales teams
Monitor and evaluate training programs effectiveness, success and ROI periodically and report on them
Manage training budget
Provide opportunities for ongoing development

Management Assistant
Member of the complaints' Management's committee
Management Quality Responsible "ISO 9001" providing and assistant quality training for all departments
Member of the Environmental & social committee "TRAVELLIFE"
Sales coordinator: Organizing Events, congress and seminars