Involve in writing and executing test cases, perform the functional, GUI, and regression testing
Troubleshoot issues in End 2 End testing
Perform integration/system testing among products of Verint system such as QM, WFO, Scorecards, eLearning, Enterprise Report, ETL testing
Detailed Description
Project E2E: Perform interaction testing among Witness products. This is integration testing among witness products. That is TDM/IP or QM recorder, CAM, Vision, Audio server, Analyses, WFM, Scorecard, eLearning, ER, EM
Project Verint Systems: Quality Monitoring, Business Driven Recording (BDR). Stand-alone and package-based solution for capturing customer interactions and evaluating agent performance. Browser-based user interface for contact search & replay, live monitor, business rules, and forms & evaluations. Integrates with Enterprise Reporting, eLearning, Scorecards, & Adherence as WFO suite component
Company Description
CSC leads clients on their digital transformation journey, providing innovative next-generation technology solutions and services that leverage deep industry expertise,global scale, technology independence and an extensive partner community. Our people help commercial and international public sector clients solve their toughest challenges by modernizing their business processes, applications and infrastructure with next-generation technology solutions
