I am a business development and marketing professional with an entrepreneurial spirit and a proven track record in building and driving superior operational success and strategic planning. I take a customer-centric approach to creating robust business partnerships and am skilled in stakeholder management.
o Evaluation of daily flight operations market and proposed the innovative ways for segmentation to improve B2B sales Airlines.
o Designed the structural outlook of CRM tool through the analogy of design thinking process as illustrated below.
i. Interviewed more than 60 end users to understand the problem.
ii. Benchmarked product assessment, market analytics, and the forecast through external studies and sources.
iii. Integrated the database, removed outliers, designed sales funnel process, developed digital analytical insights for marketing team along with creating a one-stop go for publishing contents on different social media.
iv. Tested prototype by iterating the process, gathering of feedback, addressing the problem space and incorporating it on Microsoft Dynamics CRM for smoother functioning.
