Confident, competent and imaginative with extensive work experience throughout my career and this has given me a valuable opportunity to acquire a good knowledge and performance in a creative environment that is familiar to me. Now I am looking for a new stimulating position that makes the best use of my skills and enriched my experience and additionally my personal and professional development so that it allows me to be over time an important part of a big business
Assist passengers with additional check-in requirements, seat assignments and changes to itineraries, meet passengers planeside in all types of weather, and assist with passenger gate checked baggage.
Delivered the highest level of Customer Service at all customer focal points constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
Directed Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge,
Provided world class service to all premium passengers in a friendly environment
Solved situations such as miss-connection, mishandling, etc.