Zlitni Aymen
Applicant ID: 13332034
38 years old
Driving License
Monastir.Tunisia (5000) Tunisia
Unemployed
Available
Confident, competent and imaginative with extensive work experience throughout my career and this has given me a valuable opportunity to acquire a good knowledge and performance in a creative environment that is familiar to me.
Now I am looking for a new stimulating position that makes the best use of my skills and enriched my experience and additionally my personal and professional development so that it allows me to be over time an important part of a big business
Now I am looking for a new stimulating position that makes the best use of my skills and enriched my experience and additionally my personal and professional development so that it allows me to be over time an important part of a big business
Professional Master in Product Design
Applied License in Product Design
Showroom Salesman
Ooredoo
2016
to March 2017
- Receiving subscribers' calls, answering their questions and handling their requests, whether they are individuals or companies, in a highly efficient and professional manner.
- Ensuring accurate understanding of customer requests and verification in accordance with established policies, and Entering information requests to the system
- Work on documenting requests that can not be executed through the call accurately
- Documenting and communicating feedback and suggestions from subscribers
- Sell Ooredoo Mobile products and services to current and potential subscribers
- Maintaining the equipment and inventory
- Upholding the appearance of a clean environment and, moreover, with the assistance from Marketing Department, implementing innovative ways to attract and gain customer attention to the showroom and Ooredoo products and services.
Interior/Graphic Designer
Ezzahra Furniture
October 2015
to October 2016
- Analysis of trends, graphs (logo and visual communication) technical and model plan
- Act as the face of the company and main contact between the public and employees.
- Worked closely with the project in all phases of design, including drafting selection selection of finishing, space planning.
- Meeting and consultation with new and existing customers to determine their needs in the various commercial projects (cafe, pharmacy, showroom.) And private (villa, house, living room, door)
Computer Graphic Teacher
Progress Center
May 2014
to September 2015
- Responsible for creating and teaching a course on developing software skills using Adobe Photoshop, Illustrator and InDesign
- Integrated a learning approach while teaching the three programs in tandem, as well as the introduction of an industrial type work environment in which I am the creative director and students were the artists / designers
- Manipulating difficult situations and encouraging students to use their full potential
- In charge of designing graphic information material (flyers, business cards, logos.) For the center or other clients
- Teach the French language and Microsoft office (Word, Excel, powerpoint...) for different age
Airport Customer Service Agent
Havas Handling
April 2011
to August 2013
- Assist passengers with additional check-in requirements, seat assignments and changes to itineraries, meet passengers planeside in all types of weather, and assist with passenger gate checked baggage.
- Delivered the highest level of Customer Service at all customer focal points constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
- Directed Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge,
- Provided world class service to all premium passengers in a friendly environment
- Solved situations such as miss-connection, mishandling, etc.
- Calm approach and able to work under pressure
- flexible
- A safety-conscious attitude
- Excellent customer service
- able to work with everyone
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Arabic
Expert
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French
Expert
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English
Expert
