Ayman Elgendy - BUSINESS CONSULTANT

About Me

• Over 20 years of experience in different fields of management and business consultancy
• Working in sales and marketing made me more customer oriented,. And, leading teams of talented people in sales to form striking force made me target oriented. But working in marketing and as marketing manager made looking for each single innovation that make a difference.
• Demonstrated willingness to work with complex inter-departmental teams for different industries.
• initiate, plan and execute projects as well as strategies that continue to drive record revenues.
• lead as project manager teams of different background to achieve over all organizational strategies.

Member of :

National association of sales professionals

Resume created on DoYouBuzz

Experiences

business planing
develop workflow and train employees
develop marketing plans
implement training program
monitor sales and marketing activities

Responsibilities
1. to lead, in conjunction with the Board, the development of the Company’s strategy;
2. to lead and oversee the implementation of the Company’s long and short term plans in accordance with its strategy;
3. to ensure the Company is appropriately organized and staffed.
4. to ensure that expenditures of the Company are within the authorized annual budget of the Company;
5. to assess the principal risks of the Company and to ensure that these risks are being monitored and managed;
6. to ensure effective internal controls and management information systems are in place;
7. to ensure that the Company has appropriate systems to enable it to conduct its activities both lawfully and ethically;
8. to ensure that the Company maintains high standards of corporate citizenship and social responsibility wherever it does business;
9. to act as a liaison between management and the Board;
10. to communicate effectively with shareholders, employees, Government authorities, other stakeholders and the public.
11. to ensure that the Directors are properly informed and that sufficient information is provided to the Board to enable the Directors to form appropriate judgments.

- Oversee activities directly related to making products or providing services.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Manage staff, preparing work schedules and assigning specific duties.
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Plan and direct activities such as sales promotions, coordinating with other department heads as required.
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

Analyze and evaluate client requirements and business goals.

Recommend appropriate strategies and logistics to increase business opportunities.

Create different analytical role models appropriate to projects.

Identify and implement operational business logistics.

Conduct research and information gathering.

Initiate structure documentation and presentation of findings.

Identify and document functional requirements, information sources, distribution paths and system specifications.

Perform financial analyses and make reports.

Drive process improvements and efficiencies.

Integrate best practices while evaluating business prospects, goals and objectives

Achievement:
6 new projects of different business disciplines
Improve already established 10 projects

Responsibilities:
• Direct the operation of 3 Mr sub Restaurant in an efficient manner
• Prepare the yearly budget for the 3 Restaurant
• Oversee all special events bookings for various client's group
• Ensure maximum efficiency while maintaining a superior degree of quality and service developments in hospitality services trends where possible
• Maintain a positive relationship with food vendors to provide the best customer service and experience for our clients.
• Conduct staff performance evaluations per employee and keep detailed records of all employees performance related interactions
• Develop a comprehensive and documented training program for each position within the 3 Restaurant
• Facilitate in the recruitment, selection, scheduling, remuneration, formal and informal discipline and general treatment procedures
• Maintain a constructive relationship with prospective businesses clients.
• Work along with kitchen and catering manager to ensure maximum efficiency in product purchasing and food cost.
• Look for constant innovation and improvement to products and customer service.
• Implement a comprehensive marketing plan.

Achievement:
Increase sales volume by %13

Responsibilities:

❶Reengineering the structure of human resource

❷Build after sales service capacity as it was the major player in profit

❸Achieve sales target to maintain the strength of the chain suppliers

❹Positioning of the company's services in the market from unclear image into Highest safety and quality policies.

❺Tight the new human resource strategy around the new company‘s culture

❻Increase sales by 7% yearly, with customer satisfaction increases of 10% yearly

Achievement:

❶Solve the painful problem of lack of qualified human resources in after sales technicians by recruiting overseas 22 technicians from different countries in which raise the service capacity 289% in three working shifts as if it is like a production line.

❷Yearly targets were been achieved by month 7 due to the explosion in productivity of after sales

❸CSI index achieve 89% which was the least amongst the chain suppliers across Egypt due to lead time

❹Collection rose from 26% to 92% after rebuild win-win relation with the major players

❺Total turnover has witnessed raise of 223% which lead to rise of profitability to 167% of the previous figures.

Responsibilities:

❶Build after sales service capacity as it was the major player in profit

❷Introduce the Sales Program

❸Achieve sales target to maintain the strength of the started company

❹Manage the relation with insurance companies to enhance due payments those affected the cash flow

❺ Coordinate the Company's relationships with key contacts and prospects (via networking and as part of the sales process) using the new CRM database and in working closely with Partners.

Achievements:

❶Sales figures achieved only 29% more as the total economy was slowing down which affects only new building construction but not the service capacity which was exploding.

❷Yearly newly construction targets is being raised month to month due to the flourish of the newly building sales Program

❸Collection from governmental companies raised from 85% after rebuild win-win relation with the major players

❹Total turn over has witnessed raise of 211% which lead to rise of profitability to 124% of the previous figures.

Responsibilities:

❶Establish sales & marketing information systems in order to facilitate the gathering, sorting, retrieval and distribution of vital information.

❷Conduct marketing research for the Varity of company’s activities. This is done through the intelligence information system that has been set up.

❸Control all aspects of print and design, including brochures, newsletters, business cards, stationery, display equipment and materials, branded items, advertising etc.

❹Manage and coordinate all group-wide and specialist initiatives and events, including seminars, exhibitions, mail shots and direct marketing campaigns, corporate hospitality, sponsorship and community relations/CSR.

❺Create brand awareness and position with the market as the most information intelligent and perfect client service

❻Develop and implement a client’s satisfaction program.

Achievement:

❶Create brand awareness for newly started company

❷Set up the desirable position in the market achieved of 110% of the target branding strategy

❸Sales achieved the targeting goals with increase of 12%

❹Matrix structure was implemented which support one another despite of Varity of company activities

❺Introduce and implement the organizational culture of intelligent informative workforce with perfect customer services.

❻Maximize the workforce’s productivity

Responsibilities:

❶Develop sales & marketing strategy across the Company.

❷Monitor the implementation of sales & marketing plans.

❸Manage and coordinate the Company's sales & marketing/business development activities.

❹Monitor the competitors, their activities, launchings, strategies, sales & marketing activities, in order to constantly evaluate Company’s activities, and adapt to changes in the market accordingly, at the same rate as our competitors.

❺Communicate internally on all aspects of sales marketing practice.

❻Manage the Company's retained PR & Communication agency and other external suppliers.

❼Establish sales & marketing information systems in order to facilitate the gathering, sorting, retrieval and distribution of vital information.

❽Conduct marketing research for the Marketing Department or any other department in the company. This is done through the intelligence information system that has been set up.

❾Coordinate the Company's relationships with key contacts and prospects (via networking and as part of the sales process) using the new CRM database and in working closely with Partners.

❿ Manage and coordinate all group-wide and specialist initiatives and events, including seminars, exhibitions, mail shots and direct marketing campaigns, corporate hospitality, sponsorship and community relations/CSR.

Achievements:

❶Major achievement was to build the strong relation with principles of political players and enhance the position among masses

❷New set ups for who were not satisfied with the performance of the distributor into synergic and synchronizing performance

❸First marketing and communication within budget limits were set of a history of 50 years of representing the branding was successfully achieved.

❹Reshape the appearance of the brand after years of dormant activities relying on the name of the brand while other brands were gaining market more mark shares

❺Build the first reliable updated clientele database linked to total CRM program

❻Achievement is sales of 78% in two years plan successfully

In 1999, after finishing my leadership post graduate diploma, I have moved to another level of management.

Responsibilities:

❶Leading a team of event developers and coordinate among both Egyptian and new Qatari political regimes

❷Find the economical performance indicators that can be used to enhance the relationship between the 2 countries

❸Stir the marketing strategies of Egyptian businesses within Qatar to achieve the political goals

Achievement:

❶Friendly environment was created after turbulence in new political Qatari regime with Egyptian workforce

❷Economical activities start to change the Qatari regime towards the Egyptian’s regimes

❸New perception of Egyptian’s embassy workforce of the Qatari changes in political leadership

Education

Ph.D. Global management
Candidate

Business environment
Financial management
Global leadership
Marketing management

Managerial communication and ethics
Human relations and organizational behaviour
Strategic management
Organizational leadership and change management

3D studio Max - Photoshop

Faculty of Science
Chemistry

Skills

Management experience offered me a great social and professional network formation experience; at the same time maximize my interpersonal communication skills that grow with growing of networks of different circles.

My long experience in management allows to be extremely quick and accurate in the ability to seize up a situation, and have a deeper understanding of the environment as well.
Working within different cultures in many countries made me quite flexible and adaptable to a wide range of tasks, aware of possibilities.
Quite resourceful when it comes to solving problems, excited and enthusiastic about my ideas, that can be turned into opportunities.

Crucial to synchronize with accuracy of input has made me effective and efficient in my personal life as well as my career.

I have the ability to communicate with people on different levels and backgrounds, and establish network of Top-Notch in the society and reflect excellent image about myself and the corporation with total concern of culturally-sensitive and linguistic difference.

I have the methodology of first define my personal and/or my team process of multiphase episodic framework related to goal accomplishment, arguing that my team or I are multitasking units that perform multiple processes simultaneously and into sequence.
Such system I have been adapted for long enough time that I have promoted to a level of having the sense of what other parameters should be added to each single moment of progress to achieve or accelerate towards excellence.

I have the ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram forms and deal with several abstracts and concrete variables.

I have the ability to apply advanced mathematical concepts in day to day real world issues to drive conclusions.

I have the ability to read in different disciplines of knowledge specially the latest trends in the real on business, marketing, politics, economy, HR, PR and entrepreneurship.
My scientific background allows me to go deeper in all fields of reading and find the wisdom behind the topic.
I'm highly qualified in collecting data, establish facts, and draw valid conclusions.

I have ability to read, analyse, and interprets common scientific and technical journals, financial reports, and legal documents, to respond for inquiries and/or complaints from clients, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format. Using English or Arabic to effectively present information to co-workers, public groups, boards of directors and/or any other.
Communicate in other languages, as French, German, Russian, and other local languages.

Leading marketing team enabled me to balance among mass needs of audience and individual capability of team’s members along with “client-oriented” perspective. As well as it improve my sensitivity towards economic changes as much as political trends.
Choosing team members on the basis of the market environment and give them the training needed to have the values of the organization and competitive perception made me more leader than manager. Harmony was the basis my teams were built on and enforced

Working in different environments with workforce diversity and in different positions in past 26 years, made me enjoy working with diversity more than it is a challenge.
Therefore, I enjoy working with diverse workforce and in all kind of businesses with the belief that it will add to my experience.
Moreover, my studies in many fields added to me overlooking of any type of businesses and enhanced me with the knowledge and skills which are necessary to excel.

Being always a member of an organizational structures that prerequisite certain level of experience and capabilities to build, develop, implement and master medium-to-long term plans.

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