Aurelien Laurence
CV2K13
41 years old
Driving License
Montpellier (34000) France
Professional Status
Employed
Available
High Complexity - France
DELL
2012
to 2013
Full-time
Montpellier
France
- Providing 1st and 2nd level support on Dell Powervault products
- Escalation agent for all complex VMware cases
- Performing all remote installations and configurations of vmware environnements with Powervault products
- SAN MD Products specialist
Pro Support Server - France
DELL
2009
to 2012
Full-time
Montpellier
France
- Providing 1st and 2nd level support on Dell Poweredge products
- Assisting business and end-user customers to resolve their issues
Monitoring and Helpdesk
Hewlett-Packard
2008
to 2009
Full-time
Grenoble
France
- Monitoring HP Internal network (Wan) and his customer : Airbus, Fortum, Fiat, Nokia (about 12500 nodes et 3200 lines)
- Outsourcing servers and applications for customer Arkema (800 servers over the world)
System and Network Technician
NPI
2005
to 2007
Apprenticeship
Montpellier
France
- Install, manage servers and desktops’ maintenance through remote access software or directly on site
- Assist customer on phone for software issue
- Strong knowledge of VMware product including Install / Manage / Configure / Troobleshoot
- Good Knowledge of Window's system as Active Directory / Hyper-V on 2003/2008
- Highly skilled in server hardware
- Strong knowledge of Dell Enterprise Products
- Strong knowledge of Dell Powervault including SAN / DAS / Autoloader / Library
-
TCP-IP
Expert
-
Ethernet
Expert
-
DNS
Expert
-
ISCSI
Expert
VMware Certified Advanced Professional - Data Center Administration
