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Aurelien Laurence

CV2K13

Aurelien Laurence
41 years old
Driving License
Montpellier (34000) France
Professional Status
Employed
Available
Resume created on DoYouBuzz
  • Providing 1st and 2nd level support on Dell Powervault products
  • Escalation agent for all complex VMware cases
  • Performing all remote installations and configurations of vmware environnements with Powervault products
  • SAN MD Products specialist
  • Providing 1st and 2nd level support on Dell Poweredge products
  • Assisting business and end-user customers to resolve their issues
  • Monitoring HP Internal network (Wan) and his customer : Airbus, Fortum, Fiat, Nokia (about 12500 nodes et 3200 lines)
  • Outsourcing servers and applications for customer Arkema (800 servers over the world)
  • Install, manage servers and desktops’ maintenance through remote access software or directly on site
  • Assist customer on phone for software issue