Solid management experience leading successful teams in the Utilities, Insurance and financial services industry.
Highly motivated person, dynamic and non reluctant to change, creative and major contributor to successful business changes, strongly goals oriented and with excellent leadership and motivational skills.
LOB´s: Telesales, Collections & Market Research Reporting to TP General Manager Ensure a strong, regular relationship with senior-level client management. Ensure an accurate assessment of client satisfaction at all times. Fully familiar with all assigned client programs within the scope of industry contact strategies; product / offering; economic model; competitive scenario as well as the client's standards. Actively participate and drive strategic dialogue with clients via Monthly & Quarterly Business Review. Daily review & planning meetings Determine revenue/production hours projections Generation of New Business with Sales Department Volume of portfolio: 33.000.000 € Main Sectors: Financial Services, Insurances, Utilities & Telco. Major Accounts Domestic and Off Shore: Barclays, Barclaycard, AON, ADMS , Alico, Genworth, Banesto, BANKINTER, BBVA, Bank of America, Sanitas, Popular-e.com, Cardif, Madrid Leasing, Finanmadrid, Yell Publicidad, Endesa, Tele2, R Cable, Gas Natural, Iberdrola, Eon, CESCE, Helvetia, AXA, Generali.
