Solid management experience leading successful teams in the Utilities, Insurance and financial services industry.
Highly motivated person, dynamic and non reluctant to change, creative and major contributor to successful business changes, strongly goals oriented and with excellent leadership and motivational skills.
Responsible of multichannel customer care center: Phone, Web, E-mail, Fax. Operative Management and Quality Assurance Sales generation via inbound contacts Involved in datawarehouse development Actively participate and drive strategic dialogue with Service Providers via Weekly, Monthly & Quarterly Business Review. 250 workstations
