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Audrey Sylvestre-bru

Audrey Sylvestre-bru

Hotel Revenue Management & Digital Marketing - Trilingual

37 years old
Driving License
Mijas/Fuengirola (29651) Spain
Employed Open to opportunities
LANGUAGES: FRENCH (native), ENGLISH, SPANISH
Resume created on DoYouBuzz

Customer service representative for Apple.com/fr

Sellbytel (after sales Apple, French Market)
February 2017 to March 2018
  • Taking customers incoming calls about post sales request (delivery; warranties, refunds...)
  • Providing first call resolution, delivering high caliber customer service to Apple's customers
  • logging and following up on orders or requests
  • Training and coaching new members of the team